Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You are a specialist in a process, workstream or area in Mondelēz International Digital Services, working to support impeccable service operations.
How you will contribute
You will use your in-depth process and service knowledge in your area of expertise to ensure that service level agreements and obligations are met. As a co-owner of the development of standard operating procedures, you will drive standardization and simplification of processes. In addition, you will provide input for training materials, ensure that standard operating procedures and data protection activities comply with Mondelēz International policies and the law, analyze and report on exceptions and offer recommendations for process improvements, and lead the sustainable continuous improvement process for the team.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Your specific process area
- Working in a shared service organization
- Being a good team player and influencing others
- Process design and mapping, and business requirement gathering experience
- Communicating effectively, applying interpersonal skills and taking initiative
What you will bring
A desire to drive your future and accelerate your career. Your key responsibilities will be:
- Act as the primary point of contact for our core employees Hospital de Órbigo Plant, offering timely, accurate, and service-oriented support on HR related inquiries.
- Act as a trusted advisor on HR policies, procedures, and local labor compliance.
- Prepare and process employment contracts, ensuring accuracy and adherence to Spanish labor laws.
- Manage and maintain employee data in HR systems, making sure employee data is accurate and up to date.
- Generate HR reports related to headcount, absenteeism and staff control.
- Manage employee updates in Spain's social security platform, such as new hires, terminations and contract changes.
- Handle HR cases in Service Now, ensuring a timely resolution.
- Support recruitment processes.
- Collaborate closely with other workstreams (such as Talent Acquisition, Payroll, Work and Life) to ensure a consistent and integrated service delivery.
- Contribute to process improvements that enhance operational efficiency and elevate the employee experience.
- Ability to manage HR documentation and support the employee lifecycle.
- Build strong, trust-based relationships across the organization by communicating with clarity, empathy and respect.
- Provide support in preparing documentation for labor relations and legal compliance matters.
- Regularization or modification of processes in line with legal requirements.
- Assist in the preparation of SMETA audits.
- Participate in local and global initiatives including DEI, Engagement Survey, Equality Plan and non-financial report.
- Provide support in Organizational Pillar activities within the IL6S framework.
Essential Qualifications & Experience
- University degree in Human Resources, Labor Relations, Law, Business Administration or Psychology.
- English fluent
- Spanish fluent
- Experience in international environments is a plus.
- Minimum 3 years of experience in HR operations/HR generalist roles, with a strong understanding of labor contract management, labor law in Spain, social security systems and compliance requirements.
- SAP experience
- Analytical skills and data management
The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland.
No Relocation support available
Business Unit Summary
What makes working at Mondelēz International so special? Many things. The iconic brands and global nature of our business. The continuous innovation and endless opportunities to grow. The chance each day, to put a smile on people's faces. We are the world's leading maker of chocolate, biscuits, candy and gum with outstanding brands like Alpen Gold, Oreo, Milka, Yubileynoye and Halls.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
Regular
Service Operations (Delivery)
Global Business Services
Skills Required
- University degree in Human Resources, Labor Relations, Law, Business Administration, or Psychology
- Fluent English
- Fluent Spanish
- At least 3 years of experience in HR operations or HR generalist roles
- Strong understanding of labor contract management, Spanish labor law, social security systems, and compliance requirements
- SAP experience
- Analytical skills and data management experience
- Experience in international environments
Mondelēz International Compensation & Benefits Highlights
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Retirement Support — 401(k) offerings are portrayed as robust, with a competitive employer match and, for some groups, an additional base company contribution. Perceptions of the plan are favorable, and defined-contribution coverage spans eligible salaried, non-union, and union employees.
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Parental & Family Support — U.S. policies include 10 weeks of paid parental bonding leave for primary and secondary caregivers, plus adoption and surrogacy assistance. Arrangements differ by country and union contract, but the leave program is repeatedly noted as a strong point.
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Leave & Time Off Breadth — Paid time off is described as generous, with vacation/PTO plus holidays, sick leave, bereavement, and volunteer time. This breadth is frequently called out as a core strength of the package.
Mondelēz International Insights
What We Do
Mondelēz International, Inc. (NASDAQ: MDLZ) is an American multinational confectionery, food, and beverage company based in Illinois which employs approximately 90,000 individuals around the world. Our Purpose Our purpose is to empower people to snack right. We will lead the future of snacking around the world by offering the right snack, for the right moment, made the right way. Our Brands We’re leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. Our People Our 90,000+ colleagues around the world are key to the success of our business. Our Values and Leadership Commitments of Love our Consumers and Brands, Grow Every Day, and Do What's Right shapes our culture – what we believe in, stand for, and what guides our actions and decisions. Great people and great brands. That’s who we are. Our Strategies We are uniquely positioned to lead the future of snacking with strong leadership in our categories, an unparalleled portfolio of global and local brands, and a solid footprint in fast-growing markets. Aimed at delivering sustainable growth, our strategic plan is centered around three strategic priorities: • Growth: accelerate consumer-centric growth • Execution: drive operational excellence • Culture: build a winning growth culture
Why Work With Us
We offer passionate, energetic and curious people a huge choice of careers in our fun, fast-paced, global business. We operate in four regions: Asia, Middle East & Africa; Europe; Latin America; and North America. And in over 80 countries our people are united in a common purpose to empower people to snack right.
Gallery
Mondelēz International Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
#TeamMDLZ Flexible Working Pledge: We Trust each other to work flexibly and productively We show Empathy, encouraging belonging and connection We are Mindful of making space and taking time
