People & Culture Supervisor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

What you will do

The People and Culture Supervisor is an integral part of the P&C Department. From the recruitment and selection process to orientation, benefits administration, communication and overall employee relations, People and Culture is there for all employees. The People and Culture Supervisor together with the Coordinator is the first smiling face employees and applicants meet upon entering into the P&C Office. This position assists with general employee and applicant inquiries, handles all incoming calls, provides employment verifications, processes a variety of reports, maintains all general employment files, and assists with a variety of employee events and initiatives in addition to other administrative duties including payroll. The People and Culture Supervisor handles every task with integrity and confidentiality.

• Acts as first contact at the HR Office, answers telephone inquiries and offers reliable information in a friendly manner

• Maintains a welcoming and friendly HR Reception area, keeps par levels of office supplies.

• Perform administrative skills such as typing, filing, copying, faxing and answering telephones according to Four Seasons standards.

• Completes workday processes & tasks; maintains and updates all computer records.

• Maintain confidentiality of information in the department including conversations, personal information and medical files.

• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact.

• Maintains a clean, neat and organized work area and assists with regular check for cleanliness in lockers, employee cafeteria (SORA) and HR office.

• Work harmoniously and professionally with co-workers and supervisors.

• Maintain and update bulletin boards in service area for sharing company information with all staff.

• Complete all payroll records for proper signature and champion the HRIS and attendance system.

• Assist with planning and execution of all employee relations events.

• Submit accurate count of employee additions and deletions with back up for Insurance provider on a monthly basis and provide support to annual budget process regarding all benefit plans.

• Experience required by position is from three months to one full year of employment in the related position with Four Seasons or other organization.

• Requires ability to operate computer equipment and is proficient in MS- Office package.

What you bring

• Excellent interpersonal skills and emotional intelligence

• Positive and able to work independently
• Strong proficiency with Microsoft Office
• Strong working knowledge of the Workday HRIS 
• Understanding of payroll applications, audits and processes in compliance
What we offer: 
• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resort
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals 

Schedule & Hours:

• 40 hours per week, 5 days work week