Company Description
About Us
Founded in 2014, and listed on the ASX since 2015, Superloop’s purpose is to enable better internet for Australian homes and businesses, by enabling challenger retail brands (including our own Superloop and Exetel brands) to take a larger share of the market, leveraging Superloop’s Infrastructure-on-Demand platform.
Superloop operates in three segments of the market: consumer connectivity, business network and security solutions, and wholesale connectivity, all of which leverage Superloop’s investments in physical infrastructure assets including fibre, subsea cables and fixed wireless, as well as Superloop’s software platforms. Hundreds of thousands of homes and businesses rely on Superloop and Exetel everyday for their connectivity needs.
Visit www.superloop.com to learn more.
Job Description
Role Purpose
The People & Culture Partner is responsible for partnering with key business leaders, providing strategic and operational advice and supporting employees and management. This will Include day-to-day HR activities such as employee relations, performance management, training, recruitment and general HR advice. The People & Culture Business Partner will proactively work to identify any potential HR requirements within their client group as well as working collaboratively with the Senior Manager - People & Culture and other members of the People & Culture team to develop and implement HR projects and build the capability of the HR function.
Key Responsibilities
- HR generalist responsibilities combined with subject matter expertise in payroll & remuneration.
- Confidently provide expert HR advice and assistance to employees and management on a full range of issues and practices, including employee retention, employee analytics, employee relations and employee engagement.
- Advise and coach management on employment related matters in accordance with legislation, HR policies and procedures and appropriate industrial instruments.
- Facilitate performance management and grievance issues in accordance with company policy and legislative requirements.
- Remain up to date with HR/IR industry trends.
- Lead a range of HR projects and any other duties as directed.
Qualifications
- Bachelor’s degree in HR, Behavioural Science, Law or related field.
- 7 - 10 years’ experience as a HR Business Partner in a fast-paced, rapidly changing environment. Telco and/or Tech sector experience preferred but not essential
- A thorough understanding and technical expertise in either Remuneration & Benefits or Learning and Development
- Strong organisational skills and the multiple priorities.
- Strong influencing and relationship building skills with the ability to adapt communication style for various audiences.
- Strong commercial acumen.
- Agile problem-solving skills.
Additional Information
Key Deliverables
- Strategic & Operational Business Partnering
- Specialising in the design, implementation and administration of all areas of HR programs including compensation & benefits, learning and development, induction & staffing, meeting required engagement scores, organizational development, employee relations, and performance management.
- Project lead for Remuneration & Benefits or Learning and Development across the Group
What We Do
Superloop exists to ’unleash the unlimited possibilities of the internet’.
Founded in 2014, Superloop Limited (ASX:SLC) employs more than 900 team members and supports over 400,000 customers. With carrier-grade, metro fibre, plus fixed wireless networks across Australia, we provide high performance connectivity services for residential customers, small and medium-sized businesses, and some of Australia’s largest corporates.
Since our very beginning, we’ve invested in our own network, recruited a stellar team, and focused on creating reliable and scalable products to ensure we genuinely are ‘super from the ground up’.
Passionate about innovation, our team get their kicks from deploying game-changing solutions that solve customer pain points, delivering great customer service, and genuinely making the internet experience super.
Special acknowledgments: At Superloop, we’re grateful to show up to work each day on Indigenous lands. We acknowledge the Traditional Custodians of country and respect the connections they have to land, sea, and community. We pay our respects to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander people today
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