The Role
As a People Coordinator, you will manage onboarding, interview logistics, and maintain HR compliance while ensuring an exceptional candidate experience.
Summary Generated by Built In
At ActiveCampaign, we believe that world-class talent is the engine of our success. As our next People Coordinator, you won’t just be managing administrative tasks—you’ll be the architect of the first impression for every new hire and a guardian of our operational excellence. You will play a pivotal, dual role: serving as the backbone of the Talent Acquisition team by creating seamless interview experiences, while simultaneously partnering with the People Operations team to manage the entire employee lifecycle with precision and care. This is an opportunity to be at the heart of our culture, ensuring that every interaction—from a candidate’s first phone screen to an employee’s career milestone—is handled with the "best in class" service that defines our team.
On a typical day, you might:
- Safeguard compliance and records by meticulously maintaining and auditing HR data, including job classifications, salary updates, and terminations in accordance with federal and state laws.
- Streamline pre-boarding and hiring by administering background checks, managing the I-9 process, and ensuring all offer documents and employment contracts are executed flawlessly.
- Act as a Workday power user, building out new hire profiles and partnering with the broader People team to iterate on HRIS records and system needs.
- Serve as an Onboarding Liaison, partnering with the IT department for equipment logistics and providing dedicated support to new hires during their critical first days.
- Empower our employees as the first point of contact for inquiries, resolving Tier 1 tickets with speed and accuracy using internal resources.
- Orchestrate interview logistics for the Talent Acquisition team, utilizing Lever to coordinate phone screens, assessments, and panel interviews for a seamless candidate journey.
- Manage high-volume candidate pipelines, tracking individuals through various stages of communication, testing, and screening with precision.
- Deliver an "Experience First" service level, providing an exceptional and professional environment for both our candidates and internal interviewing teams.
- Drive special projects across People Ops initiatives, including compliance audits and team events, to constantly improve our internal HR duties.
The ideal candidate will bring:
- 1–2+ years of experience within an HR or People team, demonstrating a strong foundation in administrative coordination.
- Systems expertise with the ability to master new technology quickly; prior experience with Lever (ATS) and Workday (HRIS) is highly preferred.
- Exceptional communication skills, with a talent for interacting professionally with stakeholders at all levels.
- Unwavering attention to detail and a commitment to accuracy when managing sensitive data.
- A proactive, problem-solving mindset that seeks to streamline administrative workflows and improve efficiency.
- The agility to pivot between tasks at the drop of a hat, remaining productive and positive in a fast-paced environment.
- A proven ability to maintain strict confidentiality regarding sensitive employee information and records.
- Foundational knowledge of HR law and compliance (a strong plus) and a Bachelor’s degree (preferred).
About ActiveCampaign:
ActiveCampaign is the autonomous marketing platform for people at the heart of the action. It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing.
With AI, goal-based automation, and 1,000+ app integrations, agencies, marketers, and owners can build cross-channel campaigns in minutes–fine-tuned with billions of data points to drive real results for their unique business.
ActiveCampaign is the trusted choice to help businesses unlock a new world of boundless opportunities–where ideas become impact and potential turns into real results.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. You can find out more about our DEI initiatives here.
Perks and benefits:
At ActiveCampaign, we prioritize employees’ well-being and professional growth by cultivating a culture centered on collaboration and innovation. When you join our team, you’ll not only have the opportunity to make a significant impact, but also enjoy a range of benefits tailored to support your personal and career development.
Here are some of the benefits we offer:
-Comprehensive Health & Wellness: Top-tier benefits package that includes a fully-covered High Deductible Health Plan (HDHP), complimentary access to telehealth services, and a free subscription to Calm.
-Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization.
-Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance with open PTO.
-Total Rewards: Generous 401(k) matching with immediate vesting, quarterly perks with commuter and lunch benefits for hub based employees or a stipend for remote workers, and a four-week paid sabbatical with bonus after five years.
-Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members.
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The Company
What We Do
ActiveCampaign helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on ActiveCampaign’s mix of pre-built automations and integrations (including Facebook, Google, WordPress, Salesforce, Shopify, and Square) to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle. ActiveCampaign holds the highest customer satisfaction rating among Marketing Automation, E-Commerce Personalization, Landing Page Builders, and CRM solutions on G2.com and is one of only a handful of software solutions with over 10,000 positive reviews. ActiveCampaign has also been named the Top Rated Email Marketing Software on TrustRadius. Learn more and start your free trial at ActiveCampaign.com.
Why Work With Us
We are focused on our employees, our customers, and even our customer's customers. Ideas are valued over titles, contributions are valued over appearances, helping a co-worker is more important than outshining them. We are passionate about diversity and inclusion, believing everyone has a voice and can make a difference.
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