Join Moonpig as a Dutch-speaking People Coordinator based in London (hybrid working 3 days in the office) on a 12 month FTC.
This is a brand-new team making it an exciting time to join and shape how our People Operations function evolves as we grow.
You’ll play a key role in supporting the full employee lifecycle with a particular focus on our Netherlands population. We’re looking for someone who is enthusiastic detail-focused and eager to grow as the business continues to expand.
This is a hands-on role where you’ll support everything from onboarding and HR administration to payroll systems and employee queries, helping deliver a smooth accurate and people-first experience.
Key Responsibilities
- Manage end-to-end employee lifecycle processes including onboarding internal changes and leaver administration ensuring accuracy and timeliness
- Generate employment-related documents such as contracts offer letters confirmations amendments and reference letters including bulk letter creation
- Support bulk upload of employee data into HR systems ensuring accuracy and data integrity at all times
- Maintain and update HR systems and internal databases ensuring data accuracy consistency and compliance
- Support monthly payroll administration including preparing and validating data changes and resolving discrepancies ahead of submission
- Conduct regular data quality checks and support data cleansing initiatives to ensure systems and records remain accurate and compliant
- Maintain digital employee files with a high level of confidentiality and audit readiness
- Prepare routine people reports trackers and datasets and support ad hoc reporting requests
- Act as a first point of contact for People Operations queries via email Slack and internal channels
- Manage the People inbox prioritising effectively and escalating where needed
- Support People Operations projects including improving workflows updating templates and enhancing documentation
- Contribute to initiatives across onboarding systems reporting policy updates and operational efficiency
- Occasionally travel as required to support business needs
About You
- Fluency in Dutch (reading and writing) is essential
- Proven experience (2–3 years) in an HR/People Coordinator HR Administrator or similar People Operations role
- Strong knowledge of Dutch/Netherlands employment law
- Experience supporting EMEA employee populations and understanding regional employment law is highly beneficial
- Ability to work effectively in a fast-paced environment and quickly get up to speed. Training will be provided
- Exceptional attention to detail and accuracy with strong organisational skills
- Excellent written and verbal communication skills
- Experience supporting onboarding processes document generation and HR system updates
- Experience supporting payroll administration or preparing monthly payroll changes
- Strong proficiency in Google Sheets or Microsoft Excel with the ability to manage and manipulate data confidently
- Experience performing bulk data uploads into HR systems
- Familiarity with Adobe Sign or similar e-signature tools is beneficial
- Comfortable using Google Workspace or Microsoft Office tools
- Ability to manage multiple tasks and deadlines simultaneously
- A proactive solutions-focused mindset with a “can-do” approach
- High level of discretion confidentiality and professionalism
- Experience with HRIS platforms (e.g. Namely) is beneficial
- Evidence of supporting data cleansing or HR systems improvement projects is advantageous
- Familiarity with Slack or similar communication tools is helpful
- Enthusiasm for learning development and growing alongside a scaling business
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What We Do
At Moonpig Group our mission is to help people connect and create moments that matter. We’re an international group made up of two brilliant brands – Moonpig in the UK, US and Australia, and Greetz in the Netherlands. We’re a technology platform at heart, but our customers know us as the leading eCommerce destination for greetings cards, gifts and flowers. Last year we delivered over 70 million personalised cards, gifts and flower bouquets in over 50 million orders, helping our customers celebrate all the occasions that matter to them, from milestone birthdays and anniversaries to new arrivals and all of those just-becauses. We have awesome people and a caring company culture: We give teams autonomy while supporting personal growth at all levels. Plus, we know how to have fun! Don’t just take our word for it, though; in Feb 2022, Moonpig was officially recognised as an outstanding company to work for by Best Companies and we earned a 2-Star accreditation, which is Best Companies second-highest standard of workplace engagement and represents organizations striving for the top. Head over to our careers site for more company info and our current opportunities - https://www.moonpig.com/uk/blog/moonpig-careers/moonpig-careers/
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