At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non-profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!
As a People Business Partner at Constant Contact, you will act as a trusted partner to our managers and leaders, helping to execute our talent strategy and drive business results. You will be a champion of our culture and a key point of contact for our employees, ensuring we are fostering an environment of high performance and growth. This role is crucial for implementing our people initiatives and building a world-class employee experience within our Product, IT, and Engineering teams.
What you'll do:- Serve as a trusted partner and consultant to managers and leaders across our Product, IT, and Engineering organizations on a wide range of HR topics.
- Provide coaching and guidance on employee relations matters, helping to resolve issues constructively and partnering with senior HR team members on more complex cases.
- Support and implement key talent initiatives, including performance management cycles, compensation planning, and employee engagement action plans.
- Analyze people data to identify trends and partner with leaders on developing action plans, helping to translate insights into impact.
- Champion a culture of belonging and inclusion, actively working with your client groups to bring our diversity and equity initiatives to life.
- Help leaders identify skill gaps and development needs on their teams, and connect them with the appropriate resources and solutions.
- Support change management initiatives by communicating effectively and acting as a resource for managers and employees through transitions.
- You have 5-8 years of progressive HR experience, with some of that time spent in an HR Generalist or Business Partner role. Experience in a technology or SaaS company is a strong plus.
- A proactive and approachable partner with a demonstrated ability to build strong relationships and trust with managers and employees at all levels.
- You have a strong foundation in the core areas of the employee lifecycle, including performance management, employee relations, and compensation fundamentals.
- You are an effective coach and collaborator who is skilled at influencing positive outcomes and building consensus.
- A confident communicator and facilitator, comfortable presenting information and leading discussions with small to medium-sized groups.
- You are passionate about fostering an inclusive and equitable work environment and have experience putting those values into practice.
- You are curious and data-driven, with experience using HR metrics to provide insights to your business partners.
- You embrace AI as a tool to improve your work and efficiency.
- You have a strong sense of ownership and the ability to manage multiple priorities in a fast-paced environment.
- A Bachelor's degree in Human Resources, Business Administration, or a related field is preferred.
This is a flexible hybrid role from our office in Boston and/or Waltham.
Why You’ll Love Us:
- We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
- Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non-profit organizations, and community groups.
- You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
- A generous paid time off policy and a competitive benefits package that supports the health and well-being of you and your family
At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in-person, participate in live trainings, and socialize with colleagues.
Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.
Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact [email protected].
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Notice to Recruiters and Staffing Agencies:
Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee-based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
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What We Do
At Constant Contact we empower business owners and nonprofit leaders to follow their passions, grow, and succeed. We deliver success for our customers and our people. Relationships and connection are at the core of everything we do. We connect our customers to the tools they need to grow and succeed. We build strong relationships with our customers so they have a marketing partner they can rely on. And we form connections with each other so that everyone feels included, supported, and heard. We close the gap between what is and what can be through innovation, and we do it all with a deep sense of integrity. When you’re at Constant Contact, you’re connected to people and resources that help you take the next step.
Why Work With Us
This is more than a workplace—it’s a community built on impact, innovation, and connection. We help small businesses thrive, and that purpose drives our team. With exceptional benefits, growth opportunities, and a supportive culture, our people are united by a passion for work that truly matters.
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