Jobs at Constant Contact

The Principal Data Engineer will architect and evolve enterprise-scale data platforms, including Snowflake or BigQuery warehouses and an AWS lakehouse. Responsibilities include building ingestion and ETL pipelines, establishing Dagster and dbt standards, tuning Trino, defining data architecture, implementing CI/CD and Kubernetes-based services, and mentoring distributed engineering teams. The role requires deep expertise in data modeling, cloud platforms, large-scale structured and unstructured data, and modern data engineering technologies.

Leads product marketing across Constant Contact’s product portfolio, developing positioning, messaging, pricing, packaging, competitive strategy, and sales enablement. Partners with Product, Sales, Marketing, Business Development, Creative, Web, and executive teams to drive cross-sell, upsell, digital growth, and revenue results. Manages strategic planning, maintains market consistency, communicates product roadmaps, and optimizes website and go-to-market messaging.

Own product strategy, roadmaps, and launches for partner-driven experiences across industry verticals. Build a repeatable model for validating and scaling vertical partnerships, including integrations, embedded experiences, marketplaces, and co-built offers. Lead discovery, pilots, prioritization, metrics, and cross-functional execution with engineering, design, sales, marketing, legal, finance, and external partners. Drive growth through acquisition, revenue, retention, and expansion while influencing teams company-wide.

Provide technical support for a cloud-based Lead Generation and CRM platform through phone, email, chat, and ticketing systems. Troubleshoot customer issues, develop solutions, manage support cases, document defects and workarounds, create Jira tickets, collaborate with engineering and other departments, test applications, submit feature requests, and maintain internal knowledge resources.

Conduct high-volume outbound calls to warm leads, assess business and marketing needs, recommend digital marketing solutions, overcome objections, and close sales in a one-call-close environment. Maintain accurate Salesforce records, manage assigned leads, meet sales and productivity targets, and use coaching to improve performance while delivering a positive customer experience.

Connect with warm leads, assess their business and marketing needs, recommend digital marketing solutions, overcome objections, and close new business in a high-volume, one-call-close environment. Maintain accurate Salesforce records, achieve sales and productivity targets, and apply coaching to improve performance. This hybrid role includes comprehensive training, ongoing coaching, uncapped commission, and opportunities for advancement.

The Communications Manager will draft press releases, executive thought leadership, social media content, internal communications, and employee announcements. They will adapt stories for multiple audiences, support media materials and content calendars, track coverage, and assist with short-form social video. The role requires strong writing, executive voice development, news judgment, stakeholder management, deadline prioritization, and comfort using AI for research and drafting while maintaining editorial accuracy and brand voice.

Deliver customer onboarding, platform walkthroughs, technical support, and strategic guidance for APAC SaaS customers. Resolve complex issues across phone, chat, and email; document product bugs and feature requests; maintain accurate CRM and ticketing records; and create knowledge resources. Drive activation, retention, customer satisfaction, product adoption, and revenue expansion while supporting customers in regulated industries.

Lead and mentor a product analytics team that diagnoses product performance, evaluates launches, defines trusted KPIs, and drives strategic decisions. Oversee rigorous experimentation, causal inference, cohort analysis, metric governance, and telemetry standards. Partner with Product, Engineering, Marketing, Growth, Design, and Finance leaders to translate analysis into recommendations. Promote AI-native workflows using tools such as Claude Code while ensuring analytical quality, code validation, and clear executive communication.

Own the technical infrastructure supporting paid media measurement and performance marketing. Responsibilities include administering Google Tag Manager, implementing server-side APIs and offline conversion workflows, auditing tracking, managing QA and anomaly resolution, syncing first-party audiences, enforcing UTM governance, and bridging marketing with engineering. The role requires deep expertise in ad platforms, tracking technologies, web code, analytics, CRM data, and privacy-related measurement changes while remaining highly hands-on.

One-year rotational software engineering program for emerging engineers. Participants rotate across frontend, backend, DevOps, and other teams; write production code; build scalable web applications; complete technical and soft-skills training; and deliver a customer-facing capstone feature. The program provides mentorship and broad experience with Java, ReactJS, AWS, Kubernetes, Ruby, and CI/CD. A bachelor's degree in computer science or a related discipline by May/June 2027, or equivalent relevant experience, is required.

Leads the Australian software development team as a player-coach, balancing people management with technical delivery. Responsibilities include mentoring engineers, applying Domain-Driven Design, overseeing architecture, cloud, networking, databases, virtualization, development infrastructure, QA environments, security systems, compliance, disaster recovery testing, and complex troubleshooting. The role partners with global and cross-functional teams to deliver stable, scalable SaaS products while managing technical debt and supporting strategic business outcomes.

Leads design strategy and execution for complex, high-impact product initiatives and an entire product pillar. Owns ambiguous end-to-end design problems, influences Product, Engineering, Data Science, and executives, and advances the company design system. Partners with research and data teams to create measurable, accessible solutions. May manage and mentor senior designers, requiring hiring, coaching, and project oversight responsibilities.

Manage the full sales cycle for Constant Contact’s Indirect Partner Program, from prospecting and discovery through demonstrations, negotiation, and close. Build and manage inbound and self-sourced pipelines, develop account strategies, maintain accurate forecasts, and cultivate customer and partner relationships. The role requires consultative selling, quota achievement, CRM discipline, and collaboration with Marketing, Sales, and Customer Success to drive acquisition, adoption, and long-term growth.