People and Organizational Development Advisor
Company Description
Wise is a global technology company, building the best way to move and manage the world’s money. Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their life easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money. For everyone, everywhere.
More about our mission.
Job Description
JOB PURPOSE
The People and Organizational Development (P/OD) Senior Specialist - Learning Experience and Design has the main responsibility of coordinating the work of Learning Partners and Product owners within the People and Organizational Development Team. This role maintains and distributes the knowledge and information within the team and keeps track of progress, monitors and evaluates the quality of the output of each team into the business (where applicable in partnership with People Analytics) supporting the overall objectives of the People and Organizational Development team.
ACCOUNTABILITIES:
FACILITATION & CONSULTATION (50%)
Regularly facilitate key products such as Company Onboarding (COB) as well as other ad hoc events such as team offsites.
Maintain regular communication with Onboarding, LED, Leadership, Talent & Performance Management teams in order to create and update a common calendar and information database (i.e. P/OD Wiki page, P/OD initiatives calendar) with a broad, in-depth overview of the team activities.
Attend and actively contribute to key team meetings where needed, including coordination and management of the P/OD fortnightly updates.
Participate and be a strategic partner for every relevant cross-team project (such as Learning Festival, Functional Onboarding, Organisational Development, etc.) representing the P/OD team as necessary with external stakeholders in a coordinating function.
Create and maintain vendors database, as well as a shared space for useful resources for the team as relevant (i.e. Shared Drive, Learning resources, templates, useful decks, etc.)
Maintain the P/OD Wiki page, P/OD Inbox and keep it updated with useful information for all our external stakeholders.
QA & EVALUATION (30%)
Creating resources and frameworks to evaluate and develop feedback around the various initiatives carried out by the P/OD teams, prepare presentations and newsletters as needed and offer advice and recommendations as required (ex. monitoring feedback for any training delivered, collating feedback on onboarding, talent development, etc.)
Drive utilisation of evaluation and performance data to support data-driven learning solutions in partnership with all other P/OD teams.
PEOPLE DEVELOPMENT PROJECTS (10%):
Take part in the design and delivery of training initiatives, whether face to face or on our learning platforms and contribute to the support of our external stakeholders.
Take an active role in projects and initiatives that might need additional support across the P/OD team (i.e. Assisting with the launch of GrowWise in a specific function, Support with onboarding, etc.)
DEVELOPMENT (10%):
Takes part in offered training initiatives that develop skills which are needed in this position.
Shows initiative to take on additional learning opportunities that would help them develop their skills.
QUALIFICATIONS & EXPERIENCE
Qualifications:
Bachelor's degree or higher (or equivalent experience), ideally related to adult learning or business management.
Previous Experience:
4+ years of Learning and Development or Training experience within a service-oriented company.
DESIRABLE SKILLS, BEHAVIORS & KNOWLEDGE:
Strong proficiency in project management and design thinking.
Ability to take a consultative approach using creative analytical and problem solving skills to create bespoke solutions.
Confident processing data and designing data presentations.
Organised, detail-focussed and capable of working under pressure while maintaining rigour and precision.
Good stakeholder management skills and the ability to communicate effectively with multiple teams, offering opportunities to connect and work together.
Experienced working in virtual international environments with hybrid teams.
Excellent English; other languages requested in certain locations.
Key Attributes:
Keeping up with key changes/announcements in the business that might impact their area of work and following the industry trends, developments and research in the People & Organisational Development world.
A strategic mindset applied to P/OD Team products and projects paired with a clear awareness of the bigger picture and the individual impact of their role, connecting the dots with various products and services offered by P/OD Team.
Comfortable with uncertainty and unpredictable environments, flexible and adaptable to business needs.
Being a self-starter, proactively identifying/anticipating any blockers, challenges and opportunities and figuring out the solutions.
Willingness to contribute to projects and initiatives outside of one's own domain, collaborating with other team members to achieve common goals.
A passion for organising, processing and using data and general information to facilitate workflows and the success of team projects.
Excellent communication skills and the ability to coordinate large scale projects.
High attention to detail, passion for high quality and visual appeal.
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Additional Information
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We’re proud to have a truly international team, and we celebrate our differences.
Every Wiser should feel that they can be themselves at work.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to share their contributions towards mission zero and able to progress in their careers.
Having diverse teams that reflect our diverse customer base helps us build a better product. We can be more creative and empathetic to our customer’s needs and make sure we leave no-one behind on our journey to mission-zero.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
