The Role
Serve as primary HR contact for employees, manage onboarding and HR operations, handle employee relations and confidential records, and support culture, engagement, and team initiatives to foster an inclusive workplace.
Summary Generated by Built In
Role Overview: As a People & Culture Associate, you will be the primary point of contact for our employees. You will build internal relationships, advocate for team members, and ensure everyone has what they need to reach their full potential. This role requires exceptional communication, strong organization, and a passion for building a thriving workplace culture.
Key Responsibilities
Employee Relations: Serve as the go-to, empathetic contact for day-to-day employee inquiries and workplace needs.
Onboarding & Experience: Own the onboarding process to ensure new hires smoothly transition and align with company values.
Onboarding & Experience: Own the onboarding process to ensure new hires smoothly transition and align with company values.
Culture & Engagement: Help execute team initiatives, events, and feedback loops to maintain a positive, inclusive environment.
HR Operations: Independently manage HR administrative tasks, employee records, and data tracking with high organization.
Qualifications
Superb Interpersonal Skills: Excellent communication, active listening, and a "customer-first" mindset applied internally.
Highly Organized: Ability to work autonomously, prioritize tasks, and handle sensitive data with strict confidentiality.
Highly Organized: Ability to work autonomously, prioritize tasks, and handle sensitive data with strict confidentiality.
Background:
Bachelor’s degree or equivalent experience.
Prior experience in Customer Success or high-touch customer support is a major plus.
Skills Required
- Excellent communication and interpersonal skills
- Highly organized; ability to work autonomously and prioritize tasks
- Handle sensitive data with strict confidentiality
- Bachelor's degree or equivalent experience
- Prior experience in Customer Success or high-touch customer support
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The Company
What We Do
Jobberman is Nigeria's leading career development and recruitment solutions company, focusing on connecting qualified job seekers with verified employers. Headquartered in Lagos, Nigeria, the company operates as an online job marketplace and career portal. It provides comprehensive online career development support, training services, and personalized HR solutions designed to empower job seekers and assist employers in finding the right talent.
