Why Ericsson?
Every day, billions of people rely on Ericsson technology to stay connected. Behind those connections are teams that ensure the business operates efficiently, compliantly, and effectively across countries and functions.
This opportunity is designed for emerging talent looking to gain hands-on experience in business operations while developing skills in stakeholder management, coordination, service delivery, and operational excellence within a global technology company.
About the Opportunity
Join the Business Services team supporting Customer Unit West & Southern Africa (CU WSA) and contribute to the operational activities that help keep the organization running smoothly.
Working with colleagues across multiple functions, you'll gain broad exposure to business operations, people support activities, logistics coordination, records management, compliance processes, and stakeholder engagement while developing valuable experience within an international business environment.
What You'll Do
- Support business operations and service delivery activities across the local organization
- Assist with records retention and document management processes
- Support people-related operational activities and stakeholder requests
- Coordinate accommodation, transportation, and logistics arrangements
- Contribute to vehicle fleet management activities and vendor coordination
- Support delivery-related operational processes
- Work with stakeholders across different functions to ensure efficient and high-quality service
- Help identify opportunities to improve processes and ways of working
- Support additional local business activities as required
Who You Are
We are looking for individuals with strong potential who are eager to learn, contribute, and grow:
- Recently graduated or in the early stages of your professional career
- Degree in Business Administration, Management, Human Resources, Economics, Logistics, Supply Chain, or a related field
- Strong organizational and planning skills
- Excellent written and verbal communication skills
- Comfortable working with multiple stakeholders and priorities
- Detail-oriented with a structured approach to work
- Proactive, adaptable, and eager to learn
- Strong collaboration and problem-solving skills
- Fluent in English, with strong written and verbal communication skills
What You'll Gain
- Real business experience from day one
- Exposure to multiple business functions within a global technology company
- Opportunities to collaborate with stakeholders across countries and teams
- Learning, mentoring, networking, and professional development opportunities
- Practical experience in business operations, coordination, and service delivery
- A strong foundation for future career opportunities within Ericsson
Program Highlights
- 12-month paid assignment
- Lagos,Nigeria
- Designed as an immersive experience, with regular office collaboration helping you learn faster, build stronger connections, and become an active part of the team
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: Nigeria (NG) || Lagos
Req ID: 788161
Skills Required
- Recently graduated or in early stages of professional career
- Degree in Business Administration, Management, Human Resources, Economics, Logistics, Supply Chain, or related field
- Strong organizational and planning skills
- Excellent written and verbal communication skills
- Comfortable working with multiple stakeholders and priorities
- Detail-oriented with a structured approach to work
- Proactive, adaptable, and eager to learn
- Strong collaboration and problem-solving skills
- Fluent in English
What the Team is Saying
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Ericsson Compensation & Benefits Highlights
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Healthcare Strength — Healthcare coverage includes employer‑verified medical, dental, and vision plans, along with HSAs/FSAs and EAP/mental‑health support. Wellbeing initiatives are highlighted as part of Life at Ericsson.
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Retirement Support — Retirement programs include a 401(k) with company matching that is employer‑verified, with mentions of match levels varying by time and team and pension support in some regions. This is frequently cited as a solid pillar of the package.
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Parental & Family Support — Paid parental leave is described as competitive in many U.S. postings, with examples up to 16 weeks maternity and 6 weeks parental/adoption at 100% pay. Family‑friendly policies and return‑to‑work support are also called out.
Ericsson Insights
What We Do
Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.
Why Work With Us
Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.
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Ericsson Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.
