The future of work is being reshaped by AI, and we are transforming our People & Culture organization to help build that future. We see AI as more than a productivity tool—it is a strategic enabler that is redefining how we work, make decisions, and create exceptional employee experiences at scale.
This role sits at the intersection of AI, People Strategy, and People Analytics. You will combine data-driven insights with AI-powered ways of working to shape our People strategy, contribute to organizational development initiatives, and drive smarter, more scalable, and more impactful People processes. Working closely with the Head of People & Culture and cross-functional stakeholders, you will play a key role in designing the next generation of People experiences that support Insider One's global growth.
What You Will Do
- Collaborate closely with People & Culture functions including Recruitment, People Operations, and People Analytics, as well as cross-functional teams and C-level stakeholders, to drive strategic projects and business impact.
- Leverage AI tools to redesign workflows, improve operational efficiency, and identify opportunities for automation and process optimization.
- Drive AI-enabled operational excellence by optimizing ways of working, enhancing data-driven decision-making, and continuously improving People operations.
- Analyze people data to generate actionable insights and recommendations.
- Build dashboards, reports, and presentations for leadership while tracking People KPIs to support data-driven decision-making.
- Work directly with the Head of People & Culture and senior leadership on strategic People initiatives that support Insider One's growth.
- Contribute to organizational development initiatives across organizational design, workforce planning, and organizational effectiveness while supporting global mobility and cross-country People operations.
What You Will Need
- Bachelor's degree in Human Resources, Business Administration, Psychology, Industrial Engineering, Economics, Statistics, or a related field.
- 2–5 years of experience in People Analytics, HR Strategy, Organizational Development, Workforce Planning, Business Analytics, Strategy, or related fields.
- Experience applying AI tools to improve People processes, automate workflows, and support data-driven decision-making.
- Strong understanding of AI applications, data analytics, automation, and AI-driven ways of working.
- Knowledge of organizational development, workforce planning, organizational design, and performance management practices.
- Excellent command of both written and spoken English.
- Strong analytical skills with the ability to translate data into actionable business insights.
- Experience with HRIS platforms such as BambooHR and Lever is preferred.
- A proactive mindset with the confidence to take initiative and think ahead.
- Strong organizational skills with the ability to prioritize multiple tasks.
- Ability to thrive in a fast-paced, results-oriented environment.
- Strong communication and stakeholder management skills.
- Curiosity for emerging technologies, AI innovations, and the future of work.
What We Offer
- Enjoy a monthly meal allowance designed to enhance your daily routine.
- Access comprehensive private health insurance.
- Unlimited access to AI tools, including Claude, Gemini, and more.
- Find your people with yoga classes, running and cycling clubs, and nutrition workshops.
- Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, Neoskola, and CloudGuru.
- Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.
- Be part of a diverse team that's as global as it gets—where every voice is heard and 50+ nationalities build together.
- Become a Shareowner through our eligibility-based ESOP and own a piece of what you build.
- Help build the team you want to work with and enjoy rewarding referral bonuses.
- Give back to your community through volunteering and purpose-driven social impact projects.
- From global retreats to team-building activities, expect year-round events that turn into lifelong memories.
Skills Required
- Bachelor's degree in Human Resources, Business Administration, Psychology, Industrial Engineering, Economics, Statistics, or related field
- 2-5 years of experience in People Analytics, HR Strategy, Organizational Development, Workforce Planning, Business Analytics, or related fields
- Experience applying AI tools to improve People processes, automate workflows, and support data-driven decision-making
- Strong understanding of AI applications, data analytics, and automation
- Knowledge of Organizational Development, workforce planning, organizational design, and performance management practices
- Excellent command of both written and spoken English
- Strong analytical skills with ability to translate data into actionable business insights
- Experience with HRIS platforms such as BambooHR and Lever
- Proactive mindset with confidence to take initiative
- Strong organizational skills and ability to prioritize multiple tasks
- Ability to thrive in a fast-paced, results-oriented environment
- Strong communication and stakeholder management skills
- Curiosity for emerging technologies, AI innovations, and the future of work
Insider One Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Insider One and has not been reviewed or approved by Insider One.
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Fair & Transparent Compensation — Pay sentiment trends generally positive overall, with pay described as competitive in some roles and markets. Recent role-specific ranges and compensation benchmarks suggest market-aligned pay bands in several functions.
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Strong & Reliable Incentives — Bonus structures and performance-linked earnings potential appear to meaningfully increase total compensation, particularly in commercial roles. Variable pay and commission mechanics are portrayed as providing upside when targets are achieved.
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Leave & Time Off Breadth — Time-off policies are described as generous, including an unlimited PTO approach and in some cases additional holiday time. Flexible working hours also contribute to perceived time-off and flexibility value.
Insider One Insights
What We Do
Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search. Insider One provides the ultimate vendor experience, proven in fifteen industries and more than 30 countries for more than a decade, to help teams be first, be focused, and be progressive, redefining what it means to lead in customer engagement. Trusted by 2,000+ customers, including some of the world’s most loved brands like Samsung, L’Oréal, Unilever, Allianz, ING Group, Toyota, Singapore Airlines, and GAP, to accelerate growth, build customer love, and become a market leader. Loved by customers, recognized by analysts, Insider One is the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need, including AI, Customer Data Management, Cross-Channel Journey Orchestration, and Personalization, offering brands unrivaled product excellence within a single consolidated platform. Accolades include: - Leader in the IDC MarketScape: Worldwide AI-Enabled Marketing Platforms for Enterprise Companies 2025 - Leader in the Gartner Magic Quadrant for Personalization Engines, 2025 - #1 Customer Choice: 2025 Gartner Voice of the Customer for Personalization Engines - Leader in the Forrester Wave for Experience Optimization Platforms, Q4 2024 - The Gartner Customers’ Choice for Multichannel Marketing Hubs in 2025 - The #1 G2 Leader in 11 categories, including CDP, Personalization Engines, Mobile Marketing, Customer Journey Analytics, SMS Marketing, WhatsApp Marketing, eCommerce Search, and eCommerce Personalization, with a perfect 100/100 user satisfaction score.
