People Advisor

Posted 21 Days Ago
Be an Early Applicant
London, Greater London, England, GBR
In-Office
Mid level
Fintech • Payments • Financial Services
We’re Teya - proud to serve small, local businesses with the financial tools they need to manage, grow, and thrive.
The Role
Serve as the primary People contact for the UK, managing end-to-end employee lifecycle including onboarding, employee relations, performance, absence and offboarding. Maintain HRIS (HiBob) records, prepare employment documentation, produce People reporting, drive process improvements and support organisational changes and People programmes.
Summary Generated by Built In

Hello. We’re Teya.

Teya was founded on a simple belief: local businesses deserve better.

They are the cafés, restaurants, salons, shops and entrepreneurs that bring character to our high streets, create jobs and keep communities moving. Yet for too long, financial services has made life harder for them - with clunky tools, poor support and complexity that gets in the way of running a business.

Teya exists to change that.

We’re building a financial platform for local businesses across Europe - one built around simple tools, thoughtful design and real human support. Our Members rely on us to help them run their business with confidence, and that responsibility shapes the way we work.

We move fast. We care about quality. We stay close to the detail. And we believe great performance and genuine hospitality should go hand in hand.

If you want to build meaningful products, solve real problems and make a genuine difference for local businesses, we’d love to hear from you

Your Mission:

We're hiring for an exceptional People Advisor who will be be the first point of contact for our UK business, partnering with managers and employees to deliver a high-quality People experience throughout the employee lifecycle.

You'll own the day-to-day delivery of People support across the business, from onboarding and employee relations through to organisational changes, programmes, experience and offboarding. You'll combine operational excellence with practical advice, ensuring our People processes run smoothly, managers are well supported, and employees receive a responsive, consistent experience.

As Teya continues to grow, you'll play an important role in improving how we work, simplifying processes and helping build a high-performing organisation.

Your Responsibilities:

  • Own the end-to-end employee lifecycle for the UK, ensuring all People processes are delivered accurately, efficiently and with a great employee experience.

  • Act as the primary People contact for employees and managers, providing practical guidance on policies, processes and day-to-day People matters.

  • Manage a broad range of employee relations cases, including probation, performance, absence, disciplinary, grievance and flexible working, escalating more complex matters where appropriate.

  • Prepare employment documentation including contracts, contract changes, probation outcomes, performance documentation, settlement agreements, references and other People correspondence.

  • Maintain accurate employee records and oversee all changes within HiBob, ensuring a high standard of data integrity and compliance.

  • Produce People insights and reporting to support business decisions and identify trends across the organisation.

  • Drive operational excellence by improving processes, maintaining documentation and identifying opportunities to simplify and automate manual work using technology and AI.

  • Partner closely with People Partners and business leaders to deliver a consistent, commercially minded People service.

  • Support organisational changes, annual People programmes and wider People initiatives as the business continues to scale.

  • Lead various initiatives across the employee lifecycle, focusing on delivering an exceptional experience.

Your Story:

  • 2–4 years' experience in a People Advisor, HR Generalist or similar role within a fast-paced environment.

  • Strong knowledge of UK employment law and confidence managing employee relations cases with support where needed.

  • Experience supporting the full employee lifecycle, from onboarding through to offboarding.

  • Excellent organisational skills with the ability to manage multiple priorities and deliver at pace.

  • High attention to detail and confidence preparing employment documentation and maintaining accurate HR records.

  • Experience using HRIS platforms such as HiBob or others.

  • A strong communicator who builds trusted relationships with managers and employees at all levels.

  • Proactive, solutions-oriented and comfortable working in an environment where priorities change quickly.

  • Curious about AI and technology, with an interest in using new tools to improve how People teams work.

  • Ambitious, hands-on and eager to learn and grow in a high growth, fast paced enviornment.

Teya is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.

If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application—we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.

Skills Required

  • 2-4 years experience in a People Advisor, HR Generalist or similar role
  • Strong knowledge of UK employment law
  • Experience managing employee relations cases (probation, performance, absence, disciplinary, grievance, flexible working)
  • Experience supporting the full employee lifecycle, from onboarding through offboarding
  • Experience using HRIS platforms such as HiBob
  • High attention to detail and confidence preparing employment documentation and maintaining accurate HR records
  • Excellent organisational skills with ability to manage multiple priorities and deliver at pace
  • Strong communication skills and ability to build trusted relationships with managers and employees
  • Proactive, solutions-oriented and comfortable with changing priorities
  • Curiosity about AI and technology to improve People processes
  • Ambitious, hands-on and eager to learn in a high-growth environment

What the Team is Saying

Teya Compensation & Benefits Highlights

  • Healthcare Strength Employer-backed private medical coverage (e.g., Bupa in the UK) and life insurance are explicitly listed for some roles, with wellbeing platforms like Wellhub/Gympass appearing in certain markets. Feedback suggests this provides solid healthcare support where offered.
  • Leave & Time Off Breadth Generous annual leave is repeatedly described at around 25 days plus paid holidays, alongside hybrid work and flexible hours that support time away. Feedback suggests time-off provisions are a consistent strength in core locations.
  • Equity Value & Accessibility A company-wide stock option plan (USSOP) is described as available from day one, giving employees the chance to be owners. Feedback suggests this broad equity access enhances perceived total rewards.

Teya Insights

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The Company
HQ: London
1,000 Employees
Year Founded: 2019

What We Do

At Teya, we believe small, local businesses are the heartbeat of every community. Teya was founded to help small, local businesses thrive. We exist to make business smoother, simpler, and more rewarding for the people who keep our communities alive. That means exceptional support, intuitive solutions, and
a team truly invested in our Members’ success.
 To us, they’re more than customers – they’re part of
a community built on trust and shared ambition. 
That’s why we proudly say: “Member since.” 
It’s our way of honouring every relationship and building a stronger, more connected future together.

Why Work With Us

We’re a fast-growing European fintech helping small, local businesses thrive. We value simplicity, teamwork, and impact. At Teya, you’ll join a diverse, passionate team where ideas matter, growth is encouraged, and every action helps real people and communities succeed, every single day.

Teya Offices

OnSite Workspace

We believe great ideas happen when people come together. Our hybrid approach gives you the flexibility to work from home, but we encourage spending at least three days a week in the office to collaborate, connect, and keep our culture strong.

Typical time on-site: None
HQTeya London
Teya Bratislava
Teya Hungary
Teya Lisbon
Teya Czechia
Teya Reykjavik
Teya Latvia
Teya Croatia
Learn more

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