People Administrator - 12 Months FTC

12 Month Fixed Term Contract

Hybrid (3 days in the office)
Location: Aintree or London

At Arriva, we connect millions of people with the places that matter most. As one of Europe's leading transport providers, we employ over 35,000 colleagues and deliver more than 1.5 billion passenger journeys every year across 11 countries.

Following an exciting period of transformation and growth, we're looking for a People Administrator to join our HR team. This is a fantastic opportunity for an organised, customer-focused individual who enjoys working in a fast-paced environment and wants to play a key role in delivering an excellent employee experience.

As the first point of contact for a wide range of HR queries, you'll provide efficient administrative support across the employee lifecycle, ensuring our HR processes run smoothly, accurately and compliantly.

• Acting as the first point of contact for HR enquiries via phone and our HR case management system
• Preparing and issuing contracts, offer letters and onboarding documentation for new starters
• Managing Right to Work checks and maintaining compliance records
• Processing employee lifecycle changes within Workday, including starters, leavers and transfers
• Maintaining accurate HR records in line with GDPR requirements
• Supporting payroll processes by ensuring employee data is updated accurately and on time
• Managing employee benefits administration, references, travel passes and other HR-related requests
• Supporting Subject Access Requests (SARs)
• Producing HR reports, management information and supporting audit activities
• Assisting with HR projects, continuous improvement initiatives and employee engagement activities
• Building strong working relationships with colleagues across HR, Payroll, Recruitment, Finance and operational teams

Essential

• Strong administration and organisational skills
• Experience using HR systems and databases
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office 365, including Outlook, Teams, Word and Excel
• High attention to detail and accuracy
• Ability to handle confidential information with discretion
• A collaborative and customer-focused approach

Desirable

• Previous experience in an HR Administration or HR Shared Services environment
• Experience using Workday
• Experience supporting a variety of administrative and project-based activities
• Intermediate Excel skills, including formulas, lookups, pivot tables and mail merge

• Opportunity to be part of a transforming HR function
• Hybrid working arrangement following training
• Competitive salary and benefits package
• Supportive and collaborative team environment
• Career development opportunities within a large international organisation
• The chance to contribute to process improvements and automation initiatives

If you're a detail-oriented administrator with a passion for delivering excellent service and supporting people, we'd love to hear from you.

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