Peer Support Specialist (FT, 9A-5P) (11461)

Posted 10 Hours Ago
Be an Early Applicant
21229, Baltimore, MD, USA
In-Office
19-25 Hourly
Entry level
Healthtech • Social Impact • Telehealth
The Role
Provide peer-based crisis intervention alongside EMS in Baltimore City: develop crisis plans, link individuals to recovery and community resources, document client encounters, maintain professional boundaries, and support continuity of care for people experiencing substance use, mental health crises, or homelessness.
Summary Generated by Built In

Peer Support Specialist  
📍 Baltimore, Maryland
💰 For peers who are not certified, the pay range is: $19-23, For certified peers, the pay range is: $23-$25

🕒 Full-Time | Shifts: 9:00AM-5:00PM | Monday- Friday

Being the Leader Communities Need in Moments of Crisis.

About Us

Baltimore Crisis Response, Inc. (BCRI) is a nationally recognized nonprofit and Baltimore’s only comprehensive crisis response system. Since 1992, we’ve been at the forefront of behavioral health crisis care — providing timely, community-based services for individuals and families experiencing mental health and substance use challenges.

The Opportunity

We are seeking Peer Support Specialist to work alongside Emergency Medical Services in Baltimore City, providing brief crisis intervention for individuals experiencing substance use issues or overdoses. In this role, you’ll connect people to recovery programs, coordinate care, and offer support for mental health, addiction, and homelessness challenges.

This position is more than crisis response — it’s an opportunity to make a meaningful, life-changing impact, strengthen community connections, and help individuals move toward recovery and wellness.


What You’ll Do

· Work collaboratively with members of EMS and other members of BCRI’s team to provide support and resources to individuals experience substance use issues or homelessness.

· Work with individual in a substance use crisis to develop a crisis plan, provide linkage to care and introduce other crisis planning tools to the individual as needed.

· Respond alongside EMS to overdoses in Baltimore city to provide linkage and connection to services.

· Work with individuals in crisis to assist with continuity of care by giving them mental health, addiction, peer recovery support and other needed resources.

· Build relationships with addiction, mental health and homeless outreach providers, peer recovery support and other community resources

· Performs timely and accurate documentation of all clinical and client-related information

· Maintains professional open, effective, and appropriate communication with clients, BCRI staff, management, outside agencies and the public

· Empower participants to become self-advocates for their own recovery/wellness

· Maintains professional boundaries with clients, staff and other outside agencies

· Works with all clients from a strengths-based perspective, providing support and encouragement as they move forward in their recovery

· Other duties as required

Qualifications

Qualifications

  • High school diploma or equivalent.

Additional

  • Valid driver’s license

Physical Demands

  • Moderate walking, standing, climbing stairs, and sitting required. Light lifting may be required. Transportation of clients and their belongings in agency vehicles. Minimal support and assistance with client care needs.

Working Conditions:

  • Works as part of a Mobile Team, which provides services in the community. Visit clients in various community settings and on the streets. When in the office, work generally in well-lighted and ventilated office environment.

Hazards:

  • Potential exposure to highly charged, stressful and emotional situations, potential exposure to aggressive encounters.

Why Join BCRI

💡 Lead a mission-driven mobile crisis response team.
🏥 Medical, Dental, and Vision Insurance.
💼 403(b) Retirement Plan.
🌴 Generous PTO – Vacation, Sick, Personal, and Holidays.
📚 Tuition Reimbursement & Professional Development Support.
💙 Be part of an innovative, impact-driven team shaping the future of crisis care.

Make a Difference. Lead with Compassion.
This is more than a leadership role — it’s a chance to help individuals and families find stability in their most vulnerable moments.

👉 Apply today and become a guiding force for change.

Skills Required

  • High school diploma or equivalent
  • Valid driver's license
  • Ability to perform moderate physical activities (walking, standing, stair climbing), light lifting, and transport clients
  • Timely and accurate clinical and client-related documentation skills
  • Peer certification
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The Company
Year Founded: 1992

What We Do

CarePoint Response, Inc. (formerly Baltimore Crisis Response, Inc.) is a 501(c)3 non-profit organization providing comprehensive behavioral health and crisis services in Baltimore and across Maryland. Their mission is to deliver high-quality behavioral health services and emotional support to individuals and communities navigating mental health and substance use challenges, utilizing resources like the 988 call center, mobile response teams, and residential treatment.

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