Peer Response & Education Specialist

We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey.

Our Values

Respect | Belonging | Accountability | Transparency

Department

This position works 4 10-hour shifts, which will include working one weekend day. This schedule is subject to change and can be flexible.

Job Summary
The Peer Response & Education Specialist, under general supervision, provides emotional support and psychological first aid in the form of peer response as well as trauma- and resilience-informed training and education within Denver Health RESTORE. In service of the mission of promoting increased and sustained mental well-being of the health professional workforce as well as individual, collective and organizational resilience, may provide peer support within several service lines including the 24/7 peer support line, group support opportunities, mobile service delivery and a drop-in center for Denver Health personnel. The Peer Response & Education Specialist facilitates trauma-and resilience-informed systems and workforce well-being education and training.
Essential Functions:

• Pre-Clinical Peer Support Service Provision: Facilitates groups integrating principles of psychological safety, respect, inclusion and belonging into all peer support services with a trauma informed lens. Staffs the RESTORE Support Center, a drop-in center for Denver Health personnel. Provides Psychological First Aid (PFA) across Denver Health RESTORE Peer Support service lines as needed. Identifies needs of distressed staff within peer support encounters and activations, referring to internal and external resources as appropriate. (50%)
• Administration: Assists with development of preparedness and response plans for the Denver Health RESTORE program and its services. Supports RESTORE Support Center operations, including programming, infection control, supply stocking in service of workforce well-being and care. Collaborates with internal and external resources to support referral processes. (25%)
• Training and Education: Assists with development of preparedness and response plans for the Denver Health RESTORE program and its services. Assists with development of training curriculum. Facilitates and delivers trauma-informed training and education. (25%)

Education:

• Master's Degree Master’s Degree in human services or counseling-related field Required or
• Post Graduate Diploma or Certificate Program Post-Graduate Diploma or Certificate Program or certification in human services, health and wellness, medical or counseling-related field Required and
• 2 years additional experience working in the health and wellness field
• LPC, LCSW, MSW or equivalent master’s level mental health professional; board certification- or licensure-eligible.

Work Experience:

• 1-3 years Experience in assessing psychological needs and providing psychological first aid as well as group support and relevant documentation. Required and
• 1-3 years Experience working in the mental health and well-being field. Required

Licenses:
Knowledge, Skills and Abilities:

• Experience in assessing psychological needs and providing psychological first aid as well as group support and relevant documentation.
• Knowledge of strategies for sustaining health care personnel well-being.
• Skill in logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Skill in crisis response as it pertains to traumatic events, disaster, health-related pandemics and longstanding socioeconomic disparities.
• Ability to utilize internal and external resources to assist with linkages to collaborative services.
• Ability to maintain strict confidentiality related to service provision and case details.
• Ability to work as part of an interdisciplinary team.
• Ability to respond to feedback and incorporate into practice.
• Ability to implement new programs and practices effectively across the entire organization.
• Excellent organization skills and ability to multitask and juggle multiple priorities.
• Adjusting actions in relation to others' actions.
• Ability to work collaboratively with others.
• Ability to facilitate trauma-informed care-related training
• Actively looking for ways to help people.

Shift

Work Type

Salary

Benefits

At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you.

Here is a small list of our benefit programs:

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays
• 100% paid parental leave up to 6 weeks
• Immediate eligibility for retirement plans with employer contribution up to 9.5%
• Generous medical, dental, vision plans in addition to employer paid disability and life insurance.
• Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center
• Free RTD EcoPass (public transportation)
• Childcare discount programs & exclusive perks on large brands, travel, and more
• Tuition reimbursement & assistance
• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways
• Professional clinical advancement program & shared governance
• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program
• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

About Denver Health

Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation.

As Colorado’s primary, and essential, safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled.