GrayRobinson, a full-service law and government-consulting firm with 16 offices in Florida and Washington, D.C., has an immediate opening for a PC Support Specialist in our Tallahassee office. This position is non-remote, with some travel required. Primary duties include providing end-user support for computer hardware and peripherals, as well as supporting standard firm productivity software.
The position requires at least 3 years of hands-on experience in a PC Support (or similar) role within a professional office environment. The successful candidate must have extensive experience in diagnosing and resolving problems with desktop and laptop hardware, mobile devices, applications, network connectivity, printers, videoconferencing equipment, and other technical equipment. Excellent troubleshooting and problem-solving skills are required, as is a strong sense of professionalism and initiative. The candidate must be customer service-oriented and able to multitask and prioritize requests to complete tasks on time. Must have expert-level knowledge of the Windows operating system and a solid working knowledge of networking, hardware, and printer support. Experience with law firm applications, such as iManage Work10 and Aderant Expert, is a plus, but not required.
We offer a professional work environment and a competitive employment package, which includes comprehensive benefits.
GrayRobinson is an Equal Opportunity Employer.
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Minimum 3 years hands-on experience in a PC Support or similar role within a professional office environment
- Expert-level knowledge of the Windows operating system
- Extensive experience diagnosing and resolving desktop and laptop hardware, mobile devices, applications, network connectivity, printers, and videoconferencing equipment
- Strong troubleshooting and problem-solving skills, professionalism, and initiative
- Customer service-oriented with ability to multitask and prioritize requests
- Solid working knowledge of networking, hardware, and printer support
- Experience with law firm applications such as iManage Work10 and Aderant Expert
- Position is on-site (non-remote) with some travel required
What We Do
GrayRobinson is a multidimensional team of attorneys, advisors, and consultants recognized as one of the most influential firms in Florida. The firm serves clients nationally from 15 offices across Florida and Washington, D.C. This commentary is informational only, it is not legal advice and does not establish an attorney-client relationship. You should seek appropriate and properly licensed legal advice before making any decision based on these comments. By sharing your photos, videos, and comments with us on social media, you authorize GrayRobinson, P.A. to use and reproduce for marketing purposes.
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