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We grow revenue, drive innovation & efficient growth, & make customer-facing reps wildly productive
The Role
About Outreach
Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit www.outreach.io.
The Role
As our PBP Coordinator, you’ll work closely with a team of People Business Partners to help implement and scale People programs that drive employee experience, performance, and engagement. You’ll help to manage workflows across the employee lifecycle, provide administrative support for People programs, and ensure we’re running smoothly behind the scenes.
This role is ideal for someone looking to learn the ropes of strategic HR by supporting a team of advisors embedded across the business.
Location: We're looking to hire this role hybrid in Seattle or Atlanta, however we're also open to remote within the US.
Your Daily Adventures Will Include
- Support the execution of the performance review process as well as other performance management processes (including helping PBPs to run the calibration meetings), retention agreements, separation agreements, engagement survey data, performance review calibration sessions, and general administrative support for the PBP team as needed
- Help with the administration of internal recognition and rewards programs that PBPs support (Award.co and spot bonuses)
- Own and update the PBP team intranet site, Manager Toolkit site and various other intranet sites
- Prepare data and materials for employee relations meetings, leadership coaching, and planning sessions. Take notes during investigation meetings that a PBP will run
- Assist Recruitment and PBPs with the employee lifecycle including internal transitions, promotions, and offboarding workflows in Workday
- Coordinate documentation and system updates in partnership with PBPs and People Ops
- Work with the HR Ops team to pull reports and data to help PBPs analyze people metrics, including attrition, engagement, talent movement, and performance trends.
- Manage scheduling, communications, and light project management for cross-functional people initiatives
- Triage and escalate requests appropriately to the PBP team
- Maintain shared resources, trackers, and templates used by PBPs across the org
- Help to support the DEI Council and Board, including ERG initiatives and programs
- Other duties as assigned
Our Vision Of You
- 1+ years of experience in HR, People Ops, Recruiting Coordination, or similar.
- Previous work experience in a startup technical environment
- Strong organizational skills and attention to detail
- Comfort with ambiguity and a bias toward action
- Experience with HRIS systems, Workday is a big plus
- Desire to grow within the PBP career path
- Passion for creating inclusive, human-centered workplaces.
#LI-SC1
#LI-Hybrid
#LI-Remote
Why You’ll Love It Here
• Flexible time off
• 401k to help you save for the future
• Generous medical, dental, and vision coverage for full-time employees and their dependents
• A parental leave program that includes options for a paid night nurse, and a gradual return to work
• Infertility/ assisted reproductive services benefit
• Employee referral bonuses to encourage the addition of great new people to the team
• Snacks and beverages in the Office, along with fun events to celebrate
• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
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The Company
What We Do
Outreach is the number one sales engagement platform. Using advanced machine learning and AI to automate and prioritize customer touchpoints, Outreach dramatically increases sales reps' effectiveness and ability to drive smarter, more insightful engagement with their customers. We're on a mission to make every customer-facing rep wildly productive.
Why Work With Us
We balance explosive growth with unwavering values. We believe in agility, but we don't compromise on high standards or delivering the best quality. Everyone truly wants to do the right thing. At Outreach, you are not only permitted to own your business, but expected to. If you're excited by ownership, you'll fit right in. You will never be bored.
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