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At ACE Money Transfer, our mission and culture serve as the foundation of our operations and the driving force behind.
The Role
Provide high-quality operational and executive support to the Head of Payments & Banking Infrastructure: manage trackers, coordinate across teams, prepare meeting materials and CEO reporting, take structured notes and action logs, manage calendar and briefing notes, maintain partner/contact logs, follow up on deliverables, and support partner onboarding and contractual filing to keep the PBI function organized and delivery-focused.
Summary Generated by Built In
About us:ACE Money Transfer is a UK-based multinational company headquartered in Manchester, United Kingdom. ACE Money Transfer provides online remittance services to individuals in 28 countries across the UK, Europe, Canada, and Australia, enabling them to send money across borders in over 100 countries.
PBI Executive Support Specialist
Payments & Banking Infrastructure
LocationPakistan Reports ToHead of Payments & Banking InfrastructureDepartmentPayments & Banking InfrastructureContractFull-timeAbout the Role
ACE Money Transfer is a UK-based international remittance business processing over half a million transactions per month across a global network of corridors, acquirers, and payment partners. The Payments and Banking Infrastructure (PBI) team sits at the centre of that operation, covering card acquiring, open banking, banking relationships, payout partnerships, and corridor strategy.
The PBI Executive Support Specialist is a skilled operational and coordination role sitting directly beneath the Head of PBI. This is not a people management position. There are no direct reports. The role exists to ensure the Head of PBI, and the wider team are well-organised, well-prepared, and able to focus on delivery — by taking ownership of the administrative, coordination, and reporting infrastructure that keeps the department running.
The right person is proactive, detail-oriented, and comfortable operating across a fast-moving function with multiple workstreams and senior stakeholders. They act as an extension of the Head of PBI, not independently of them.Key ResponsibilitiesDepartment Coordination
Meeting and Reporting Preparation
Scheduling and Logistics
External Coordination Support
Essential
Desirable
PBI Executive Support Specialist
Payments & Banking Infrastructure
LocationPakistan Reports ToHead of Payments & Banking InfrastructureDepartmentPayments & Banking InfrastructureContractFull-timeAbout the Role
ACE Money Transfer is a UK-based international remittance business processing over half a million transactions per month across a global network of corridors, acquirers, and payment partners. The Payments and Banking Infrastructure (PBI) team sits at the centre of that operation, covering card acquiring, open banking, banking relationships, payout partnerships, and corridor strategy.
The PBI Executive Support Specialist is a skilled operational and coordination role sitting directly beneath the Head of PBI. This is not a people management position. There are no direct reports. The role exists to ensure the Head of PBI, and the wider team are well-organised, well-prepared, and able to focus on delivery — by taking ownership of the administrative, coordination, and reporting infrastructure that keeps the department running.
The right person is proactive, detail-oriented, and comfortable operating across a fast-moving function with multiple workstreams and senior stakeholders. They act as an extension of the Head of PBI, not independently of them.Key ResponsibilitiesDepartment Coordination
- Keep PBI's action and commitment tracker current at all times, flagging upcoming deadlines and overdue items to the Head of PBI
- Follow up with team members and other departments on outstanding inputs and deliverables, escalating where progress has stalled
- Coordinate across Finance, IT, Legal, and Compliance on routine PBI dependencies, ensuring nothing falls through the cracks
- Maintain organised filing across contracts, agreements, term sheets, and reference documents
Meeting and Reporting Preparation
- Prepare agendas, presentation materials, and briefing notes for PBI's weekly meetings and senior management forums
- Take structured meeting notes and distribute clear action logs with owners and deadlines after each session
- Consolidate team inputs for the monthly CEO reporting pack, cross-check for consistency, and flag gaps to the Head of PBI ahead of sign-off
- Keep the Head of PBI's commitments to senior leadership logged and visible, with deadlines tracked
Scheduling and Logistics
- Manage the Head of PBI's calendar, coordinating internal and external meetings and resolving scheduling conflicts
- Prepare briefing notes and context documents ahead of external meetings with banks, acquirers, and payment partners
External Coordination Support
- Send follow-up communications after external meetings, capturing agreed next steps and circulating to relevant parties
- Maintain a contact log across the banking and payment partner network, tracking engagement dates, open items, and key context
- Support partner onboarding logistics, including agreement coordination and introductory meeting setup
Essential
- 3 to 6 years of experience in an operational support, executive support, or business coordination role
- Strong written English — able to draft professional communications, briefing notes, and summaries independently
- Highly organised with a proven ability to manage multiple workstreams and deadlines simultaneously
- Confident following up with senior colleagues on outstanding items in a professional and persistent manner
- Comfortable working with financial data, spreadsheets, and executive-level presentations
- Available during UK business hours or with significant overlap (PKT is UTC+5)
Desirable
- Background in financial services, fintech, payments, or a similarly fast-paced commercial environment
- Experience supporting a senior leader or head of function in a complex, multi-stakeholder organisation
- Familiarity with payments, banking, or remittance terminology
- Competitive salary aligned to experience
- A high-visibility support role at the centre of a growing international payments function
- Direct exposure to global banking relationships, acquiring partnerships, and payment infrastructure strategy
- A fast-moving environment where strong execution is recognised and valued.
ACE Money Transfer: https://acemoneytransfer.com/company-profile
Skills Required
- 3 to 6 years experience in operational support, executive support, or business coordination
- Strong written English capable of drafting professional communications and briefing notes
- Highly organised with ability to manage multiple workstreams and deadlines
- Proactive and detail-oriented with persistent follow-up skills with senior stakeholders
- Comfortable working with financial data, spreadsheets, and executive-level presentations
- Manage calendars, prepare agendas, briefing notes, and meeting materials for senior forums
- Availability during UK business hours or significant overlap (PKT UTC+5)
- Background in financial services, fintech, payments, or fast-paced commercial environment
- Experience supporting a senior leader in a complex, multi-stakeholder organisation
- Familiarity with payments, banking, or remittance terminology
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The Company
What We Do
ACE Money Transfer is a global leader in providing seamless, secure, and efficient international remittance services. Established with a mission to connect families and empower individuals, we specialize in enabling people to send money to their loved ones across the globe, quickly and reliably.
Why Work With Us
At ACE Money Transfer, we don’t just offer jobs; we provide a platform for growth, purpose, and impact. Our company stands out because of its innovative approach, global reach, and commitment to both our customers and employees.
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