Payroll Team Lead - APAC

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com

We are looking for a dedicated and experienced APAC Payroll Team Lead to join our team in Malaysia. In this critical role, you’ll lead payroll operations across the Asia-Pacific region, ensuring accuracy, compliance, and efficiency for multiple countries. You’ll manage vendor relationships, mentor a payroll team, and play a key role in strengthening payroll governance as our business grows.

This is an exciting opportunity for a payroll expert who thrives in a global, fast-paced environment and enjoys balancing compliance detail with strategic impact.

• Manage end-to-end payroll operations across multiple APAC countries (including Malaysia, Singapore, Australia, China, Indonesia, Japan, and others as we expand).
  
• Ensure accuracy, timeliness, and compliance with local tax laws, labor regulations, and company policies.
  
• Lead, mentor, and develop a regional payroll team, fostering collaboration and high performance.
  
• Build strong partnerships with external payroll vendors, ensuring SLAs are met and issues resolved quickly.
  
• Continuously review processes to identify opportunities for efficiency, automation, and best practices.
  
• Generate timely and accurate payroll reports for HR, Finance, and senior leadership, providing insights where needed.
  
• Develop, update, and enforce payroll policies and procedures across APAC to ensure consistency.
  
• Oversee payroll audits and reconciliations, ensuring data integrity and resolving discrepancies.
  
• Partner with HR, Finance, Legal, and other stakeholders to integrate payroll with broader business operations.
  
• Stay current with payroll legislation, tax laws, and market practices across the APAC region.

• Extensive Payroll Experience: Minimum 5+  years of progressive experience in and 2 years in payroll management, with a significant focus on the Asia-Pacific region.
• APAC Expertise: In-depth knowledge of payroll laws, tax regulations, and statutory requirements across various APAC countries.
• Leadership Skills: Proven experience in leading and managing a payroll team, with strong coaching and mentoring abilities.
• Analytical Mindset: Excellent analytical and problem-solving skills, with a keen eye for detail and accuracy.
• Tech Savvy: Proficient in payroll software and HRIS systems (e.g., Ramco, ADP, banking systems, tax systems, BambooHR, Workday, DarwinBox, HiBob). Experience with regional payroll platforms is a plus.
• Communication Skills: Exceptional communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders across diverse cultures.
• Compliance Focused: A strong commitment to maintaining data confidentiality and adhering to strict compliance standards.
• Project Management: Ability to manage multiple priorities and projects in a fast-paced, dynamic environment.
• Fluent in English

• Experience with regional payroll consolidation platforms.
  
• Familiarity with process automation or payroll transformation projects.
  

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. 
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.