Service Center
CSCS TX
Key Responsibilities
- Research, analyze, and resolve complex payroll tax issues and inquiries from teammates, internal business partners, tax agencies, and third-party vendors.
- Manage federal, state, and local agency notices, including investigation, documentation, response preparation, and resolution.
- Perform payroll tax reconciliations, including tax liabilities, tax payments, tax filings, unemployment tax accounts, and payroll tax balances.
- Research and resolve work state and home state taxation issues, withholding discrepancies, and jurisdictional tax matters.
- Coordinate payroll tax account registrations and maintain tax account information across federal, state, and local jurisdictions.
- Support state unemployment insurance (SUI) account maintenance, rate updates, and reconciliations.
- Review payroll tax data to ensure accurate tax calculation, withholding, reporting, and remittance.
- Assist with quarterly and annual payroll tax filing activities and validation of filing results.
- Support year-end payroll tax activities, including W-2 balancing, reconciliation, validation, and distribution.
- Experience with third party tax vendors such as ADP Smart Compliance, Ceridian Tax Service or OSV Tax Services
- Support internal and external audits by providing documentation, reports, and supporting analysis.
Required Qualifications
- High school diploma or equivalent required.
- Minimum of 3 years of payroll tax, payroll, accounting, finance, or related experience.
- Intermediate proficiency in Microsoft Excel.
- VLOOKUP EXPERIENCE NEEDED.
- Experience researching and resolving payroll tax issues and discrepancies.
- Experience reviewing and responding to payroll tax notices and agency correspondence.
- Knowledge of federal, state, and local payroll tax regulations.
- Experience performing payroll tax reconciliations and account analysis.
- Experience supporting multi-state payroll tax compliance.
- Strong analytical and problem-solving skills.
- Strong attention to detail and organizational skills.
- Ability to manage multiple priorities and meet deadlines.
- Strong written and verbal communication skills.
- Ability to maintain confidentiality and handle sensitive information.
Preferred Qualifications
- Associate or bachelor’s degree in accounting, Finance, Business Administration, Human Resources, or a related field.
- Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC).
- Experience with Workday, ADP, or other enterprise payroll and tax systems.
- Experience supporting state unemployment tax administration and registrations.
- Experience supporting year-end payroll tax processing and W-2 reconciliation activities.
- Experience working in a multi-state payroll environment.
Knowledge, Skills & Abilities
- Knowledge of federal, state, and local payroll tax regulations and compliance requirements.
- Understanding of payroll tax deposits, filings, reconciliations, and agency processes.
- Knowledge of work state and home state taxation requirements.
- Ability to analyze and interpret payroll tax data, filings, notices, and reports.
- Strong investigative and root-cause analysis skills.
- Ability to identify issues, develop solutions, and implement corrective actions.
- Strong customer service and business partnership skills.
- Continuous improvement mindset with a focus on accuracy, compliance, and operational excellence.
Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.
Skills Required
- High school diploma or equivalent
- Minimum of 3 years of payroll tax, payroll, accounting, finance, or related experience
- Intermediate proficiency in Microsoft Excel
- VLOOKUP experience
- Experience researching and resolving payroll tax issues and discrepancies
- Experience reviewing and responding to payroll tax notices and agency correspondence
- Knowledge of federal, state, and local payroll tax regulations
- Experience performing payroll tax reconciliations and account analysis
- Experience supporting multi-state payroll tax compliance
- Strong analytical and problem-solving skills
- Strong attention to detail and organizational skills
- Ability to manage multiple priorities and meet deadlines
- Strong written and verbal communication skills
- Ability to maintain confidentiality and handle sensitive information
- Associate or bachelor's degree in accounting, finance, business administration, human resources, or a related field
- Certified Payroll Professional or Fundamental Payroll Certification
- Experience with Workday, ADP, or other enterprise payroll and tax systems
- Experience supporting state unemployment tax administration and registrations
- Experience supporting year-end payroll tax processing and W-2 reconciliation
- Experience working in a multi-state payroll environment
Caliber Collision Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Caliber Collision and has not been reviewed or approved by Caliber Collision.
-
Healthcare Strength — Day-one eligibility for medical, dental, and vision is broadly highlighted, alongside company-paid life, AD&D, and disability insurance. Supplemental options such as FSA and accident/critical-illness coverage expand the offering.
-
Retirement Support — A 401(k) with company match is a consistent feature, with some materials noting automatic enrollment. This provides structured support for long-term savings from the start.
-
Leave & Time Off Breadth — Paid holidays and PTO are offered from day one or begin accruing immediately for full-time teammates. Immediate access to time off is presented as part of the standard package.
Caliber Collision Insights
What We Do
As one of the nation's largest auto collision repair providers, Caliber offers unlimited opportunities to drive your career forward. Surrounded by a purpose-driven, team-centric culture, you are empowered to create the roadmap for your future. With more than 1,800 centers nationwide across 41 states, Caliber features a wide range of automotive services including collision, auto glass and fleet solutions. We are known for providing an outstanding customer experience and regularly rank among the highest customer satisfaction scores in the industry. Our commitment to caring for people extends to our Caliber teammates and their careers. When you join Caliber, you're not just an employee but part of a dedicated team. You'll receive mentoring from some of the brightest minds in the industry, as well as industry-leading pay and a comprehensive day-one benefits program. At Caliber, we care about your well-being. We're proud to have been the only auto repair company on Forbes' list of "America's Best Large Employers"-an honor awarded to companies with high employee satisfaction. We're also proud to have been recognized by Inc. as a Best in Business Extra Large Company (500+ employees), receiving a gold medal for our efforts in going above and beyond to make a positive impact. Caliber is an equal-opportunity employer. We are committed to fostering an inclusive and diverse workplace
