Payroll Specialist - USA

Posted 3 Days Ago
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Mumbai, Maharashtra, IND
In-Office
Mid level
Information Technology • Security • Software
The Role
Processes and supports end-to-end U.S. payroll, including employee changes, timecard corrections, reconciliations, tax compliance, year-end activities, audits, reporting, and discrepancy resolution. Maintains accurate payroll records, responds to employee inquiries, coordinates with vendors and internal teams, supports process improvements, and escalates complex issues. Requires 4–6 years of payroll experience, preferably with multi-state payroll and ADP Workforce Now.
Summary Generated by Built In

At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.

The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!

Summary: We are seeking a dedicated Payroll Specialist to support the accurate and timely processing of payroll. This role involves managing employee payroll changes, resolving discrepancies, and ensuring compliance with payroll regulations. The Payroll Specialist will also collaborate with various departments to provide payroll support and drive process improvements.

Responsibilities:

  • Support end-to-end payroll processing accurately and on time.
  • Review payroll inputs and reports and assist with resolving discrepancies.
  • Process employee payroll changes, including new hires, terminations, compensation changes, bonuses, and other payroll adjustments.
  • Support time and attendance activities, including reviewing timecard errors and required corrections.
  • Maintain accurate payroll records and documentation in accordance with company policies.
  • Manage payroll inbox requests and respond to employee payroll inquiries.
  • Assist with payroll tax and compliance-related activities.
  • Support year-end payroll activities, including employee and employer tax documents.
  • Assist with payroll reconciliations and other regular payroll activities.
  • Prepare standard and ad hoc payroll reports using ADP Workforce Now.
  • Support payroll-related audits, including 401(k) and Workers’ Compensation audits.
  • Assist with payroll reconciliations and research payroll discrepancies.
  • Support payroll process improvements, documentation, and standardization.
  • Participate in payroll projects and other assigned activities.
  • Work closely with Finance and other internal teams to ensure accurate payroll information.
  • Respond to employee payroll questions in a timely and professional manner.
  • Coordinate with payroll vendors and internal stakeholders as required.
  • Escalate complex payroll issues to the appropriate Payroll Lead or Manager.

Required skills:

  • Bachelor’s degree or equivalent relevant work experience.
  • 4–6 years of payroll experience, preferably supporting multi-state US payroll.
  • Working knowledge of federal, state, and local payroll requirements.
  • Experience with ADP Workforce Now preferred.
  • Good analytical and problem-solving skills with strong attention to detail.
  • Ability to prioritize multiple tasks and meet payroll deadlines.
  • Good written and verbal communication skills.
  • Ability to handle sensitive and confidential payroll information appropriately.
  • Global payroll exposure is a plus.

SolarWinds is an Equal Employment Opportunity Employer. SolarWinds will consider all qualified applicants for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, marital status, disability, veteran status or any other characteristic protected by law.

All applications are treated in accordance with the SolarWinds Privacy Notice: https://www.solarwinds.com/applicant-privacy-notice

Skills Required

  • Bachelor's degree or equivalent relevant work experience
  • 4-6 years of payroll experience
  • Experience supporting multi-state U.S. payroll
  • Working knowledge of federal, state, and local payroll requirements
  • Experience with ADP Workforce Now
  • Analytical and problem-solving skills with strong attention to detail
  • Ability to prioritize multiple tasks and meet payroll deadlines
  • Good written and verbal communication skills
  • Ability to handle sensitive and confidential payroll information appropriately
  • Global payroll exposure

SolarWinds Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SolarWinds and has not been reviewed or approved by SolarWinds.

  • Healthcare Strength — Health coverage is described as comprehensive, with some locations covering healthcare, dental, and vision at 100% and generally well-regarded plan quality. Feedback suggests wellness resources, counseling, and fitness reimbursements further strengthen the offering.
  • Leave & Time Off Breadth — Paid time off, holidays, and a sabbatical after five years are part of the package. Feedback suggests global parental leave minimums add meaningful family support to the overall time-off mix.
  • Pay Growth & Progression — Compensation is considered solid by many, with consistent raises noted alongside base pay. Feedback suggests bonuses and structured increases contribute to a sense of ongoing pay growth.

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The Company
HQ: Austin, TX
2,299 Employees
Year Founded: 1999

What We Do

SolarWinds is a leading provider of powerful and affordable IT management software. Our products give organizations worldwide—regardless of type, size, or complexity—the power to monitor and manage their IT services, infrastructures, and applications; whether on-premises, in the cloud, or via hybrid models. We continuously engage with technology professionals—IT service and operations professionals, DevOps professionals, and managed services providers (MSPs)—to understand the challenges they face in maintaining high-performing and highly available IT infrastructures and applications. The insights we gain from them, in places like our THWACK® community, allow us to solve well-understood IT management challenges in the ways technology professionals want them solved. Our focus on the user and commitment to excellence in end-to-end hybrid IT management has established SolarWinds as a worldwide leader in solutions for network and IT service management, application performance, and managed services.

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