Job Description:
at MARS
Hybrid working (up to 50%)
Location: Warsaw
We are looking for an experienced and strategic Payroll Operations Manager to lead our payroll services for dedicated countries. In this role, you will be responsible for ensuring the accurate and timely delivery of payroll in full compliance with legal regulations. You will lead a dedicated team, drive process improvements and automation within the payroll scope, contributing to our world-class Service & Finance function.
What will be your key responsibilities?
Lead and coordinate a team of payroll associates, including goal setting, task execution, and performance management.
Collaborate with an external payroll service providers to ensure smooth and efficient service delivery.
Oversee end-to-end payroll processes, including salary payments, data validation, time and attendance processing.
Act as a subject matter expert in labor law and compensation-related matters, providing support to management.
Participate in internal and external audits, as well as prepare reports and analyses for business needs.
Continuously review and improve internal processes to enhance efficiency and ensure accurate payroll execution.
Manage budgets and monitor assigned cost centers.
Drive payroll transformation initiatives, focusing on process automation and standardization.
What are we looking for?
A university degree is preferred; strong payroll knowledge is essential.
3–4 years of experience in a similar role, preferably within the SSC/BPO industry.
Proven experience in project management and people leadership.
Experience in payroll implementation projects and operational delivery.
Fluency in English and Polish is required.
Excellent communication, interpersonal, planning, and organizational skills.
Strong customer orientation and commitment to meeting stakeholder expectations.
High attention to detail and the ability to work effectively both independently and as part of a team.
Strong analytical and problem-solving skills, with the ability to perform well under pressure.
Ability to collaborate effectively with stakeholders across different organizational levels.
Understanding of Lean/KAIZEN principles with a focus on continuous improvement.
Experience in payroll process transformation would be considered an asset.
What can you expect from us?
Contract of employment for 12 months with possibility to extend.
Attractive financial conditions with Business Bonus and Christmas Bonus.
We will also look after your safety and well-being by offering you rich benefits package including life insurance, private medical care, Employee Assistance Program fully covered by Mars, MultiBenefit Program.
Lunch card.
Extra savings scheme to support You in long perspective.
Support in career building through personalized development plan.
On-line shop with attractive discounts on our products that Your family and friend are going to love.
Possibility to participate in volunteering initiatives during working hours.
A modern office in the City Centre.
Apply now and upload you profile in English.
#LI-KB1
Skills Required
- 3-4 years of experience in a similar role
- Strong payroll knowledge
- Experience in payroll implementation projects
- Fluency in English and Polish
- University degree
Mars Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.
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Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
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Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
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Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.
Mars Insights
What We Do
For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.
