Payroll Officer

The JB Hi-Fi Group brings together three of Australia’s best known and most trusted retail brands, JB Hi-Fi, The Good Guys and E&S. 

Our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices. 

We offer unbeatable value, world-class brands and exceptional customer service across our large store network, online, and in our commercial divisions, JB Hi-Fi Business, The Good Guys Commercial and E&S Commercial. 

JB Hi-Fi Group is the perfect place to power your career, and we’re excited to hear from you. 

Why join JB Hi-Fi Group?

• Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
• Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
• Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
• Fantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
• We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
• Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
• Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
• Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.

As the Payroll Officer within JB Hi-Fi Group, you will play a key role in the efficient and accurate processing of payroll on a weekly and/or fortnightly basis for allocated business units. You will ensure JB Hi-Fi’s Payroll remains complaint with legislative requirements, company policies, and industry standards; as well as maintaining accurate employee records, resolving payroll-related queries, and supporting the organisation’s commitment to operational excellence through precise and timely payroll execution. 

Other key responsibilities include, but are not limited to: 

• Processing payroll for employees in compliance with relevant Awards, individual employment contracts, and legislative requirements, ensuring accuracy and timeliness. 
• Administering employee and employer deductions, contributions, and benefits, including company and industry superannuation. 
• Maintaining and updating employee records and payroll components consistently and accurately, following established procedures. 
• Responding to payroll-related queries and requests, providing clear and professional communication to resolve issues efficiently via Zendesk. 
• Collaborating with the Payroll Lead to address escalations and support service delivery through tools such as the Zendesk payroll portal. 
• Assisting with preparing payroll-related data for forecasting, analytics, and reporting to meet business requirements. 
• Building positive working relationships with internal and external stakeholders by supporting accurate and responsive payroll processes. 
• Contributing to key projects and process improvement initiatives under the direction of the Payroll Lead or Group Payroll Manager. 
• Maintaining accountability for task completion, ensuring adherence to deadlines and organisational standards. 
• Supporting the Payroll Lead in monitoring payroll accuracy and addressing discrepancies to maintain compliance and integrity. 

This role is perfect for a payroll professional looking to grow their experience in a high volume fast paced environment, who enjoys the challenge of running payroll across multiple sites, Modern Awards and EBAs.  

You will also have:  

• 2 + years’ experience in payroll processing within a high-volume or multi-site environment, essential.  
• Experience with the Modern Award GRIA, essential. 
• Experience with the Clerks, Storage & Services and Business Equipment Awards and EBAs, highly regarded. 
• Proficiency in payroll systems, essential.  
• Experience with ADP Payforce, PayGlobal, HR3 or Time2Work, desired. 
• Professional Experience with Microsoft Excel, including VLOOKUP, Pivot tables, data analysis and reporting capabilities, essential.  
• Strong attention to detail and accuracy in maintaining employee records and processing payroll transactions, essential. 
• Strong communication skills, with the ability to address payroll-related queries professionally and clearly, essential.  
• Experience working in high volume fast paced payroll environments, highly regarded.

If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.

JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!