Payroll Manager - Global Operations

Posted 10 Days Ago
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Ottawa, ON, CAN
In-Office
Senior level
Software
The Role
Manage end-to-end global payroll across multiple countries, ensuring accurate, compliant, and timely processing. Partner with HR and Finance on onboarding/offboarding, payroll accounting, reconciliations, and audits. Oversee payroll systems, integrations, automation, reporting, and process improvements while leading and mentoring payroll team members and external vendors.
Summary Generated by Built In

We are seeking an experienced and detail-oriented Payroll Manager to oversee and optimize our global payroll operations across multiple countries. As a key member of the Finance team, you will ensure the accurate, compliant, and timely processing of payroll while serving as the critical link between Finance, Human Resources, and external payroll providers.

This role requires expertise in international payroll regulations, strong analytical and leadership skills, and the ability to thrive in a fast-paced, technology-driven environment. You will play a pivotal role in supporting our global workforce by ensuring payroll excellence, regulatory compliance, and continuous process improvement.

Main Responsibilities:

  • Global Payroll Management

    • Manage end-to-end payroll operations for employees across multiple countries and jurisdictions.
    • Ensure payroll is processed accurately, on time, and in compliance with local tax, labour, and statutory regulations.
    • Coordinate with global payroll vendors and internal stakeholders to ensure consistent service delivery.
    • Maintain payroll calendars and oversee payroll activities across different time zones.
    • Validate payroll data, reconciliations, deductions, bonuses, commissions, equity compensation, and year-end reporting.
    • Finance & Human Resources Partnership

      • Serve as the primary liaison between Finance and Human Resources to ensure employee data changes are accurately reflected in payroll.
      • Collaborate with HR on employee onboarding, offboarding, promotions, compensation changes, and benefits administration.
      • Partner with Finance to support payroll accounting, accruals, reconciliations, audits, and month-end and year-end close activities.
      • Ensure payroll data aligns with budgeting, forecasting, and financial reporting requirements.
      • Compliance & Risk Management

        • Monitor legislative and regulatory changes affecting payroll across all operating countries.
        • Ensure compliance with employment standards, tax regulations, pension requirements, and statutory filings.
        • Coordinate internal and external payroll audits.
        • Maintain strong internal controls and safeguard confidential employee information.
        • Systems & Process Improvement

          • Manage payroll systems and integrations with HRIS, ERP, and finance systems.
          • Identify opportunities to automate and improve payroll processes, reporting, and controls.
          • Develop and maintain payroll policies, procedures, and documentation.
          • Support system implementations, upgrades, and international expansion initiatives.
          • Reporting & Analytics

            • Prepare payroll reports for Finance, HR, and executive leadership.
            • Analyze payroll trends, labour costs, and headcount metrics.
            • Support budgeting, forecasting, and workforce planning through accurate payroll data.
            • Leadership

              • Lead and mentor payroll team members where applicable.
              • Foster a culture of continuous improvement, accountability, collaboration, and customer service.
              • Build strong relationships with internal stakeholders and external payroll partners worldwide.
              •  

Skills/Qualifications:

  • Required

    • Bachelor's degree in Accounting, Finance, Human Resources, Business Administration, or a related field.
    • 7+ years of progressive payroll experience, including significant international payroll management.
    • Experience managing payroll across multiple countries and currencies.
    • Strong understanding of payroll legislation, taxation, employment standards, and compliance requirements.
    • Experience working with HRIS, payroll, and ERP systems (e.g., Workday, ADP, Dayforce, SAP SuccessFactors, Oracle, NetSuite, or similar).
    • Advanced Microsoft Excel and payroll reporting skills.
    • Excellent analytical, organizational, and problem-solving abilities.
    • Strong communication skills with the ability to collaborate across Finance, HR, Legal, and business leaders.
    • Experience with payroll process automation and systems implementation.
    •  
    • Key Competencies

      • Global payroll expertise
      • Financial acumen
      • HR partnership
      • Regulatory compliance
      • Process improvement
      • Leadership and coaching
      • Cross-cultural communication
      • Project management
      • Attention to detail
      • Confidentiality and integrity
      •  

We thank all applicants for their interest; however, only those selected for an interview will be contacted. FreeBalance is an inclusive employer dedicated to building a diverse workforce to increase the representation of the designated groups based on each country’s legislation. We encourage applications from all qualified candidates and will accommodate applicants’ needs under the respective labour law throughout all stages of the recruitment process.

Skills Required

  • Bachelor's degree in Accounting, Finance, HR, Business Administration, or related field
  • 7+ years of progressive payroll experience including significant international payroll management
  • Experience managing payroll across multiple countries and currencies
  • Strong understanding of payroll legislation, taxation, employment standards, and compliance requirements
  • Experience working with HRIS, payroll, and ERP systems (e.g., Workday, ADP, Dayforce, SAP SuccessFactors, Oracle, NetSuite)
  • Advanced Microsoft Excel and payroll reporting skills
  • Excellent analytical, organizational, and problem-solving abilities
  • Strong communication skills and ability to collaborate across Finance, HR, Legal, and business leaders
  • Experience with payroll process automation and systems implementation
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The Company
HQ: Ottawa
210 Employees
Year Founded: 1984

What We Do

FreeBalance is a purpose-led organisation dedicated to improving citizen wellbeing around the world. Our Public Financial Management (PFM) and GovTech solutions, advisory services and training deliver realistic and impactful public sector reform that enhance transparency, improve effectiveness, restore trust and create innovation breakthrough opportunities. We believe strongly in fiscal transparency and accountability and our products help bring the power of open government to citizens and decision-makers around the world. With a 35-year track record of success and operations in 27 countries, FreeBalance has unparalleled experience in public finance reform and is a specialized Business-to-Government (B2G) firm. The FreeBalance team is composed of passionate and inspired people who build solutions that make a difference. With over 30 different nationalities in the team we pride ourselves on our diversity and are deeply committed to building local talent in the countries in which we operate. This diversity of thinking helps us to create solutions relevant to the country context.

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