Specialist, Payroll Implementation

We’re hiring a Payroll Implementation Specialist to lead client onboarding, ensuring smooth data migration, payroll parallels, and seamless handover to operations. You’ll coordinate multi-country implementations, track milestones in ClickUp, and deliver an excellent client experience. Ideal candidates have 3+ years in payroll, project management skills, and are based in Malaysia.

Roles and Responsibilities:

• Lead the client-facing onboarding process for payroll services, ensuring excellent client experience and clear communication of project milestones.
• Manage data migration, payroll parallels, and data synchronization to ensure a smooth and accurate setup for clients.
• Conduct system demos and onboarding sessions with clients.
• Collaborate with internal teams and outsourced partners to ensure smooth implementation across various countries.
• Proactively manage and track the progress of implementation projects, ensuring timely delivery and overcoming potential challenges.
• Report project status in the project management tool (ClickUp).
• Provide post-implementation support and facilitate a seamless transition to the operations team, offering "hypercare" to both the client and internal teams during the initial phase.
• Gather client feedback and recommend improvements to the payroll onboarding process.
• Complete periodic or ad-hoc duties/reports as required by leadership. 

• Minimum 3 years of experience in payroll processing, preferably covering multiple markets.
• Minimum 2 years of experience in project management (ClickUp proficiency is beneficial).
• Experience with data migration, payroll parallels, and data synchronization.
• Degree in Accounting, Finance, Business Administration, or related field is a plus.
• Fluency in English, both written and verbal.
• Must be located in Malaysia.
• Excellent organizational and communication skills.
• Positive attitude, with a flexible and solution-oriented mindset.
• Strong attention to detail and ability to work independently under tight deadlines.
• Demonstrated ability to coordinate between diverse teams and stakeholders.
• Client-oriented mindset with a focus on delivering great client experiences.

About Us 

GoGlobal is a leading global expansion service provider offering comprehensive solutions in global recruitment, employment, payroll and compliance services. As a trusted partner, we specialize in assisting businesses with their human resources, taxation, accounting, and all corporate services essential for seamless global expansions and operations. With a robust presence in over 100+ countries, our expertise extends to recruiting, employing on behalf of clients, facilitating payments, and establishing operational footholds, including legal entities, bank accounts, and ensuring annual compliance worldwide. Powered by cutting-edge technology, our solutions complement our experienced on-the-ground experts, enabling us to navigate and address the unique intricacies of each locale with a cohesive global strategy. 

Why GoGlobal 

GoGlobal, as a privately-owned company, offers its clients genuine global solutions! We stand out from the crowd as we make swift decisions aligned with our ambitions, free from outside investor pressures. This gives us the flexibility to quickly adapt to market changes and seize unique opportunities. Instead of distributing earnings to shareholders, we invest our profits back into the business, fuelling growth that’s driven by our own revenue and our team’s performance. Without expectations from external investors, we have the freedom to chart our own course and our success. Winning in our own way is what drives us.

Most importantly, our independent ownership allows us to preserve our culture that is rooted in our core values; prioritizing people, focusing on performance, embracing candor, valuing diversity, being agile and adopting a contrarian approach. With a diverse and growing team members across more than 45 countries, we embrace differences, practice empathy and encourage feedback. We operate in a trust-based environment where our team members are empowered to do their best work without the complications and challenges of navigating silos and unnecessary bureaucracy. 

Join us as we leverage innovative thinking and teamwork to explore new opportunities and possibilities! 

How we are different 

• We’re private: We totally respect that many companies raise a lot of capital and we applaud these successes. At GoGlobal, we simply like people actually in the business to control the business. 
• We’re not a rocket ship: We’re pretty happy on earth. Growth isn’t everything. 
• We’re not a tech company: We fundamentally believe that this industry cannot be replaced by tech in the foreseeable future and it’s the people that make the difference. 
• We’re profitable: We’re pretty prudent in how we spend money because we’re managing our business without outside investors. That said, we’re profitable and continue to grow sustainably. We sleep better at night knowing that we don’t have to raise money. Maybe it’s a little old school, but we believe businesses should be profitable to survive long term. 
• We’re diverse. No, really, we are. Compare the team on our website to others you know. We think you’ll agree! 
• We’re transparent: Every month we openly share our strategy and financials so you feel ownership of your role in the company’s success. 
• We’re structured as a partnership versus a corporation: We’re the only one in our industry that’s structured this way, allowing us to attract some of the best talent since everyone has the opportunity to be a partner in the firm. 
• We are the underdog: We think it’s more fun to be a pirate than to be in the navy. 

What we offer 

• Global career: Work alongside the best talent from diverse backgrounds in a fast-expanding international business 
• Results-driven culture: Excel in a result-driven environment that recognises and rewards high performance 
• Remote work: Embrace flexibility with our remote work environment 
• Unlimited vacation: Enjoy unlimited vacation days to rest and recharge at your own pace. 
• Wifi: Get your home wifi costs covered, ensuring you are always connected. 
• Annual training: Benefit from an annual training allowance to further your professional development 

Ready to take the next step in your career with us? Apply now! 

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Follow these tips to safeguard your personal information:

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Validate Job Offers:

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• GoGlobal never solicits passport details, financial information (such as credit cards or bank accounts), or money from job candidates. If asked for such information prior to a thorough interview process, it's likely a scam.

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