Conversion Rate Optimization Manager

Reposted 18 Minutes Ago
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Englewood, CO, USA
In-Office
96K-138K Annually
Senior level
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Generative AI
Welcome to EchoStar
The Role
Lead enterprise experimentation and personalization for dish.com and sling.com. Build a centralized multi-quarter testing roadmap, design A/B and multivariate tests, analyze funnel drop-offs using Quantum Metric and Adobe Target, prioritize opportunities with value-vs-effort frameworks, align cross-functional teams, and evangelize a data-driven test-and-learn culture to drive subscriber and revenue growth.
Summary Generated by Built In

This role drives eCommerce growth for dish.com and sling.com through conversion rate optimization. You’ll own the testing and personalization roadmaps for both sites, using the Adobe technology stack to find growth opportunities, and turn insights into A/B tests and personalized experiences that convert more visitors into long-term subscribers. Working closely with merchandising, product, brand, and marketing technology teams, you’ll set the standard for how we test and use data to guide every decision.


What Success Looks Like (Objectives):
  • Build and manage a multi-quarter testing roadmap for dish.com and sling.com, moving from one-off tests to a steady, planned program.
  • Grow the personalization program by using visitor data and audience segments to show the right message to each customer.
  • Use Adobe Analytics and Quantum Metric to identify friction points within the customer journey and turn those findings into test ideas.
  • Prioritize projects by value and effort, write clear test briefs, and partner with our operations team to launch tests in Adobe Target.
  • Report results and revenue wins to leadership, and share lessons across teams to build a test-and-learn habit.
  • Use AI tools to speed up analysis, test briefs, and reporting, and find new ways AI can help scale personalization.

Core Skills, Competencies, and Key Experiences (What you’ll bring)
  • A data-driven mindset, with the ability to combine several data sources into clear insights and a plan of action.
  • A strong grasp of how to run trustworthy tests: how long to run them, how big the sample needs to be, and when a result is valid.
  • The ability to explain test results in plain terms to anyone, from partner teams to senior leaders.
  • A collaborative style, with a track record of influencing teams like Product, Brand, and Media without direct authority.
  • Openness to feedback and coaching, and comfort with shifting priorities in a fast-paced environment.

Critical Experiences

  • Owning a testing or CRO program on a high-traffic website, including building and managing the roadmap.
  • Hands-on experience in Adobe Analytics: building reports, segments, and dashboards, and using them to measure test results.

Minimum Requirements

  • Minimum Education: Bachelor’s degree in Marketing, Statistics, Economics, Business Analytics, or a related field.
  • Minimum Experience: 5+ years in digital marketing or eCommerce, including 3+ years focused on conversion rate optimization and A/B testing.
  • Required Technical Skills:
    • Adobe Analytics (hands-on)
    • A/B testing and personalization tools (Adobe Target preferred)
    • Behavioral analytics tools (like Quantum Metric, ContentSquare, or FullStory)
    • Hands-on use of generative AI tools in day-to-day work (like Gemini or AWS Quick)

Additional Qualifications

  • Hands-on experience building tests and personalized experiences in Adobe Target.
  • Familiarity with Adobe Experience Manager (AEM) and Customer Journey Analytics (CJA).
  • Experience in subscription, streaming, or telecom eCommerce.
  • Experience with AI-driven testing and personalization.

 

Candidates must be willing to participate in at least one in-person interview.

 

Visa sponsorship not available for this role


Salary Range
Compensation: $96,250.00/Year - $137,500.00/Year
About Our Department

Our marketing and advertising teams bring a unique blend of skills to tell the DISH and Sling story. Whether coordinating high-level messaging for the C-suite, interacting with journalists to drive breaking news or launching a campaign around our latest innovation, our team lends their voice to the future of communication.


About Our Company

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.


Benefits

We offer meaningful health perks, including flexible spending accounts, HSA, a 401(k) plan with company match, employee stock purchase plan, career opportunities, and a flexible time away plan. Review a benefits summary here: EchoStar Benefits 
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies. Compensation is based on the role's location and is subject to change.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
This job posting will be active for a minimum of 3 days and will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications. If you have questions regarding your application or the recruitment process please email [email protected].
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)

Skills Required

  • Bachelor's degree in a quantitative or business field (Marketing, Statistics, Economics, etc.)
  • 6+ years in digital marketing or e-commerce with at least 3 years leading CRO and A/B testing on enterprise web properties
  • Experience building and managing an experimentation roadmap and prioritization using frameworks (PIE, RICE, ICE)
  • Strong understanding of experimentation design (sample size, power, significance) and ability to explain statistical outcomes to non-technical stakeholders
  • Experience with Adobe Experience Cloud (specifically Adobe Target and AEM) and behavioral analytics platforms (Quantum Metric, ContentSquare, FullStory)
  • Proficiency in Adobe Analytics or Google Analytics and ability to synthesize multiple data sources into actionable insights
  • Proven consultative leadership and strong interpersonal skills to influence cross-functional stakeholders
  • Fluency in modern UX/UI principles, mobile-first design, and AI-driven personalization strategies
  • MBA or specialized certifications (e.g., CXL, Adobe Certified Expert)

What the Team is Saying

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Katie Flynn

EchoStar Compensation & Benefits Highlights

  • Retirement Support — Retirement options include a 401(k) with company matching and discretionary profit sharing, which can add long‑term value depending on plan rules and vesting. Together they form a central pillar of the financial benefits.
  • Equity Value & Accessibility — An employee stock purchase plan provides discounted access to company stock, expanding ownership opportunities. This feature complements retirement savings and can enhance total rewards depending on plan terms and performance.
  • Wellbeing & Lifestyle Benefits — Support includes five free mental‑health counseling sessions per year and notable discounts on DISH TV, Sling TV, and Boost Mobile. These perks deliver everyday savings and access to assistance resources beyond core insurance.

EchoStar Insights

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The Company
HQ: Englewood, CO
14,500 Employees
Year Founded: 1980

What We Do

Tune into the innovation, collaboration and culture that our team members bring to the office every day. We want you to be a part of our journey to build the next generation of technology that transforms the way the world communicates. Our team members are the key to our history of groundbreaking innovation and our continued progress. If you bring an inquisitive curiosity, a sense of pride in your work, an openness to adventure and a drive to win, we’ll provide the structure to take the next step in your career. This is more than just another job, this is your launchpad to achieve your potential and a community dedicated to your growth.

Why Work With Us

At EchoStar, we work to create opportunity and cultivate an environment where people thrive. Between our brands, our partners, our teams and our customers, the opportunities are endless. Get started on your next career adventure with EchoStar!

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EchoStar Offices

OnSite Workspace

All team members are in person at one of our locations across the globe. We proudly call Colorado home with several corporate offices in the Denver-Metro area and 4,000+ team members in the Denver-Metro area.

Typical time on-site: None
Company Office Image
HQCorporate Headquarters - Meridian
Company Office Image
DISH Network Technologies
Centennial, US
Cheyenne, US
Company Office Image
Downtown Denver Office - DGC
Company Office Image
EchoStar & Hughes
Company Office Image
Hyderabad Office
Company Office Image
Wireless Headquarters - Riverfront
Company Office Image
DISH Network Technologies India Pvt. Ltd
Learn more

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