Payroll Assistant

Posted Yesterday
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Clearwater, FL, USA
In-Office
Entry level
HR Tech
The Role
Process 15+ basic payrolls daily for 45-55 clients; enter and maintain employee payroll data; perform E-Verify; audit payrolls for compliance; resolve discrepancies; prepare reports; maintain electronic files; assist clients and team members.
Summary Generated by Built In

FrankCrum is a Top Workplace!

FrankCrum, voted by its employees as a Top Workplace in Tampa Bay for more than 10 years in a row, is a Professional Employer Organization (PEO) based in Clearwater, Florida. FrankCrum employs approximately 400 people who serve over 4,000 businesses by offering a full range of HR services, including payroll, employee benefits, HR consulting services and workers' compensation insurance. Our PEO is a family culture that encourages people to feel at home, collaborate, and respect each other and we live by our Pillars of Excellence which are Integrity, Prosperity, and Affinity!

The Role You'll Play to Create Success

We are happy to announce a full-time Payroll Assistant position filled with many exciting opportunities! In this role, you will have the opportunity to impact FrankCrum business everyday by performing E-Verify, keying employee data and assisting with basic payrolls.

  1. Reviews and processes 15+ basic level payrolls per day Monday – Thursday within established deadlines.
  2. Handles a permanent processing schedule of 45-55 clients while assisting other team members process payrolls as needed. 
  3. Reviews all client payroll and billing information for accuracy.
  4. Reviews client payrolls for compliance with DOL, FLSA, and other applicable federal and state regulations.
  5. Communicates totals and other payroll related information to clients.
  6. Compiles reports for clients as requested.
  7. Researches and resolves payroll and billing discrepancies.
  8. Maintains electronic client folders and files. 
  9. Reviews new employee paperwork for accuracy and completeness.
  10. Enters, maintains, and/or processes information accurately in the payroll system, which may include new hires, employee rate changes, payroll deductions, address changes, tax updates and other information relating to payroll.
  11. Assists clients with payroll related inquiries.
  12. Assists other team members process employee maintenance and new hires as needed. 
  13. Performs basic payroll audits.
  14. Monitors email, voicemail, and payroll queue.
  15. Ensures proper FrankCrum policies and procedures are being followed.
  16. Answers phones, scans, files, etc.
  17. Adheres to established work schedule and requests PTO in a responsible manner.
  18. Supports other Payroll Coordinators during planned and unplanned absences.

The Attributes We Seek

Keys to success in this position include a high school diploma and customer service experience. Excel, Outlook, and Adobe knowledge and bilingual a plus.

Our Competitive Benefits

Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:

  • Health Insurance is zero dollar paycheck cost for employee's coverage and a low cost for family plan. 
  • Dental and Vision Insurance
  • Short Term Disability and Term Life Insurance at no cost to the employee
  • Long Term Disability and Voluntary Term Life Insurance
  • Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
  • 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
  • Flexible Spending Accounts for Medical and Dependent Care Reimbursement
  • Health Savings Account funded by FrankCrum
  • Paid time off and holiday pay
  • Education Benefit Program at the IRS Maximum allowance 
  • PTO cash out
  • Tickets at Work
  • Access to the Corporate America Family Credit Union
  • Employee and client referral bonus programs
  • Alero Financial and its robust credit union benefits program
  • Disaster Relief Fund for employees 

What's Special About FrankCrum

FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This "family of employer solutions" employs more than 400 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.

The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, Angel Tree, and Clearwater Free Clinic!

If you want to play this role to positively impact our clients' day-to-day business, then apply now!

FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
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Skills Required

  • High school diploma
  • Customer service experience
  • Knowledge of Microsoft Excel
  • Knowledge of Microsoft Outlook
  • Knowledge of Adobe
  • Bilingual (language skills)
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The Company
HQ: Clearwater, FL
302 Employees
Year Founded: 1981

What We Do

FrankCrum offers outsourced HR, payroll and payroll administration, employee benefits and benefits administration, 401(k), workers compensation and HR Solutions. FrankCrum's comprehensive package of employer solutions allows business owners and managers to keep their focus on business growth and success. FrankCrum serves employers of all sizes in more than 40 states. No matter what the size of the business, FrankCrum can provide the innovative approaches, quality products and exceptional customer service to maximize the investment in human resources, minimize HR risks and create a happier, more loyal workforce.

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