Connecting is at the heart of all we do, and we are looking for a new connector to join our highly collaborative People & Culture team as a Payroll Administrator. In this non-exempt role, you will connect with internal stakeholders, develop relationships of trust, and provide administrative support to the human resources team.
What you will do
Being a successful connector starts with relationships. You will become a trusted partner by supporting team members with day-to-day tasks as detailed below:
Communicate and Collaborate
- Communicate professionally and respectfully with candidates, employees, and leadership
- Correspond with employees in a way that shows empathy
- Administer Payroll under the supervision of Manager, Payroll
- Collaborate with management team to accomplish shared goals
Customer Service
- Ensure customer-centric focus by answering employee questions and requests within a 24-hour turnaround time
- Approach all issues with a “can-do” attitude, escalating more complex issues to management for resolution
Quality Assurance/Compliance
- Maintain accuracy of employee files by uploading required documentation to HRIS system
- Additional duties and special projects, as assigned
What you will bring
- Education: Bachelor’s degree or equivalent years of experience
- Experience: Minimum of 2 year in payroll administration
- Language: Excellent written and verbal communication skills in order to communicate with all levels of the organization; Ability to read, analyze and interpret reports and documentation
- Exceptional attention to detail
- Ability to work 40-hour work week with potential overtime based upon business needs
- Technology: Proficiency with Microsoft Office (Word, Outlook, Excel), HRIS systems (ADP Workforce Now preferred), email and browser navigation, the ability to learn new programs and processes
If you have transferrable skills and feel like you would be a good fit, please don’t hesitate to apply!
What we offer
- Competitive payrates based on skills and experience
- Extensive benefits package: Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identify theft), employee discounts
- Rest and relaxation: Paid holidays and generous PTO based on tenure
- Community and Philanthropy: Paid volunteer time
- Paid Maternity and Parental Leave
- Contribute to your future: 401K plan and robust continuous learning opportunities
- Work Perks Program: Access to discounts that help save money in your daily life
Is this the ideal location for you?
Mortgage Connect is committed to offering a flexible work environment for this role. This is a hybrid role, with the in-office component based out of our office located in Moon Township, PA. (Remote work is subject to Mortgage Connect’s remote work policy and business needs.)
Who we are
Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us.
All onboarding employees will be required to complete a pre-employment background check and drug screening.
We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact [email protected]
Skills Required
- Bachelor's degree or equivalent years of experience
- At least 2 years of payroll administration experience
- Excellent written and verbal communication skills
- Ability to read, analyze, and interpret reports and documentation
- Exceptional attention to detail
- Ability to work a 40-hour work week with potential overtime
- Proficiency with Microsoft Office, including Word, Outlook, and Excel
- Experience with HRIS systems
- Experience with ADP Workforce Now
What We Do
Mortgage Connect delivers a customized, superior consumer experience to support your brand integrity, assure regulatory and compliance standards, and reduce processing costs. From our flexible operation structure to our interactive reporting and communication tools, your client dedicated teams tailor the entire process around your specifications, ensuring your borrower's first experience with you leads to a rewarding life-time relationship. We take that responsibility very seriously.
