Pfizer Jobs

Payor Business Manager

Pfizer

Payor Business Manager

Posted 2 Hours Ago

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Hiring Remotely in Goa, IND

Remote

Senior level

Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical

We’re in relentless pursuit of breakthroughs that change patients’ lives.

The Role

Lead government institutional account management for Pfizer Vaccines in the region. Develop and execute strategic account plans, drive KOL and stakeholder engagement, manage tenders and procurement opportunities, coordinate cross-functional execution, deliver sales budgets and performance, and ensure compliance with regulatory and ethical standards.

Summary Generated by Built In

ROLE SUMMARY
The Payor Business Manager (PBM) is a strategic role responsible for unlocking untapped business opportunities across Government institutions within the assigned region. The PBM drives advocacy and formulary inclusion for Pfizer's Vaccines portfolio by engaging key opinion leaders (KOLs) and institutional decision-makers. This role is accountable for the end-to-end management of designated Government accounts, including performance oversight, stakeholder relationship development, and execution of tailored engagement strategies. The role holder would collaborate closely with cross-functional partners including Sales, Account Management, Marketing, Medical and Access teams to ensure comprehensive support for each account and to identify and cultivate incremental revenue opportunities.
ROLE RESPONSIBILITIES
Strategic/Policy

Develop and execute strategic plans for institutional sales in key Government accounts across the region, with a short-, mid-, and long-term business outlook.
Drive scientific and educational engagement with HCPs and institutional stakeholders to support the adoption of Pfizer's vaccine portfolio.
Serve as the single point of contact for seamless and compliant coordination between Sales, Marketing, NAM and medical teams to ensure unified execution in Government accounts.
Lead regional sales analytics and market intelligence efforts focused Government accounts to identify trends, forecast demand, and inform strategic decisions.
Collaborate with Sales and Marketing to develop product positioning strategies for focused Government institutions, ensuring timely stock liquidation and sustained demand generation.

Operational/Process
Account Management:

Manage prioritized Government and institutional accounts by tracking tenders, monitoring account performance, and ensuring timely responses to procurement opportunities.
Stay abreast of evolving procurement policies, competitor positioning and institutional selection criteria to ensure Pfizer Vaccines are favorably positioned.
Create and execute account-specific action plans to drive value, volume, and market share growth across assigned Government institutions.
Device business planning and performance management at the account level, a responsibility not held by impacted colleagues.

Customer engagement:

Build and maintain strategic relationships with key decision-makers and influencers in Government institutions, including procurement leads, ISPs and public health officials.
Engage senior stakeholders within Government bodies and institutions by shaping institutional perception and policy alignment for targeted accounts.
Identify and engage Key Opinion Leaders (KOLs) within Government and institutional networks to advocate for Pfizer's vaccine portfolio.
Develop and implement engagement strategies tailored to the needs and structures of Government accounts, ensuring alignment with public health priorities.

Cross Functional Interactions:

Lead coordination with Sales, Marketing, Medical, and Distribution teams to ensure strategic integrated execution of account plans (including modifications) and product availability.
Provide actionable insights from the field to help in creating marketing strategies, product positioning and access initiatives for Government accounts.
Ensure alignment of internal stakeholders with evolving account strategies and institutional dynamics.

Financial & People Leadership

Own and deliver sales budgets for assigned Government and institutional accounts, aligning investments with business potential to maximize ROI.
Demonstrate Pfizer's global values and leadership behaviors, contributing to a high-performance culture and mentoring cross-functional peers where applicable.

Technology:
Leverage advanced digital tools (including AI) and data platforms to enhance visibility into account performance, streamline stakeholder engagement, and support data-driven decision-making.
Governance & Compliance: Ensure full adherence to Pfizer's compliance framework and all applicable regulatory, legal, and ethical standards in every interaction and business activity
QUALIFICATIONS
Basic Qualifications

5 to 10 years of pharmaceutical experience (sales, marketing, operation, account management etc.) preferred
BSc/ B. Pharm degree required. MBA preferred
Prior experience in institutional account management, Government business development or public health policy engagement is preferred

Special Skills & Knowledge

Commercial Acumen & Customer Management: Demonstrate knowledge of the healthcare market, ability to develop and manage relationships with institutional customers, demonstrate account management & negotiation skills and understand how to prioritize resources and develop business plans.

Business & Financial Acumen: Understand differential resource deployment, demonstrate ability to develop budgets and manage resource allocations and conduct P&L analysis.

Account Management: Understand, influence, and adapt to changing local healthcare, key customer and stakeholder needs. Assess the portfolio of accounts and prioritize limited resources to create 'wins' for the account and for Pfizer.

Strategic Thinking: Align accounts needs with Pfizer goals, understand the healthcare and local market trends and accordingly develop appropriate account plans.

Collaboration & Cross-Functional Teamwork: Build and maintain strong trusting relationships.

Leadership: Drive business via proactive communication on opportunities within accounts and coordinate internally; where applicable provides people development, coaching and performance management. Demonstrate OWN-IT spirit

Communication: Display effective listening and communication skills; think and communicate with the audience's needs in mind.

Change Management Leadership: Adapt positively to new challenges/ambiguity, stay focused on performance and coach others to react positively to change

Learning agility: Demonstrate ability to manage ambiguity and perform at a high level in unfamiliar situations

ORGANIZATIONAL RELATIONSHIPS

External: Corporate Hospital, Administration/Pharmacist/KOLs/CEO/CFO/CMO/Procurement
Internal: Business Manager, HO colleagues (Marketing, Medical Affairs, Sales), Distribution
Team/Sales team

Location: Goa
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
Sales

Skills Required

5 to 10 years of pharmaceutical experience (sales, marketing, operation, account management etc.)
BSc or B.Pharm degree
MBA
Prior experience in institutional account management, Government business development or public health policy engagement
Commercial acumen and customer management skills (account management, negotiation, resource prioritization, business planning)
Business and financial acumen (budget development, resource allocation, P&L analysis)
Account management skills including assessing and prioritizing portfolio accounts
Strategic thinking and ability to align account needs with company goals
Collaboration and cross-functional teamwork
Leadership, coaching and people development
Effective communication skills
Change management leadership and adaptability
Learning agility and ability to perform in ambiguous situations

What the Team is Saying

Pfizer Compensation & Benefits Highlights

Healthcare Strength — Health coverage includes comprehensive medical with robust mental‑health networks, plus dental and vision options, and coverage for infertility/family‑building and transgender‑affirming care. Recent U.S. summaries name mental‑health partners and outline multiple plan choices.
Retirement Support — The retirement program provides a 401(k) with company match plus an additional employer Retirement Savings Contribution, along with financial‑planning support and company‑paid life and disability insurance. These elements are highlighted as part of the core U.S. package.
Parental & Family Support — Parental leave is described as up to 26 weeks in the U.S. when combining paid non‑medical parental leave with medical recovery where applicable, with exact pay and weeks dependent on circumstances and plan elections. Family‑building support includes egg preservation, adoption, and surrogacy coverage.

Learn more about Pfizer's Compensation & Benefits →

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Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

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