Technology Solutions Analyst / Business Analyst - Payments

Job Description
Join our team as a Solutions Analyst II and be at the forefront of driving technical innovation and strategic business solutions. Your role will be key to transforming complex challenges into efficient, tailored solutions, fostering both personal and professional growth.
As a Solutions Analyst II in Payments Technology, you will play a pivotal role in bridging the gap between product owners, business, operations, and software developers by leveraging your technical and analytical reasoning skills. You'll elicit and document business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will be crucial in ambiguous situations and in effectively handling dependencies. Your strong foundation in data analytics will be instrumental in developing innovative architecture designs and operating systems. Excellent verbal and written communication skills will ensure clear and compelling exchanges with diverse stakeholders, fostering collaboration and driving the success of the company's projects and programs.
Job responsibilities

• Contribute to data-driven decision-making by extracting insights from large, diverse data sets and applying data analytics techniques
• Collaborate with cross-functional teams to provide input on architecture designs and operating systems, ensuring alignment with business strategy and technical solutions
• Assist in managing project dependencies and change control by demonstrating adaptability and leading through change in a fast-paced environment
• Promote continuous improvement initiatives by identifying opportunities for process enhancements and applying knowledge of principles and practices within the Solutions Analysis field
• Guide the work of others, ensuring timely completion and adherence to established principles and practices

Required qualifications, capabilities, and skills

• Experience in the payments technology industry, with a strong understanding of payment processing systems and industry standards.
• 2+ years of experience or equivalent expertise in solutions analysis, with a focus on eliciting and documenting business and data flow requirements
• Demonstrated proficiency in data fluency, including experience with data extraction, interpretation, and making data-informed decisions
• Developing technical fluency in relevant platforms, software tools, and technologies, with a curiosity to continuously expand technical knowledge
• Experience in data visualization and analytics, including understanding of vendor products and managing vendor relations
• Experience with programming languages or scripting, such as Python, SQL, or Java, to support data analysis and solution development.
• Familiarity with agile methodologies and experience working in agile development environments.
• Advanced proficiency in data visualization tools such as Tableau, Power BI, or similar platforms.
• Strong problem-solving skills and the ability to think critically and strategically.
• Experience with cloud-based technologies and platforms, such as AWS, Azure, or Google Cloud.
• Ability to work independently and as part of a team, demonstrating strong leadership and collaboration skills.
• Strong interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels of the organization.

Preferred qualifications, capabilities, and skills

• Fluent in English
• Certification in relevant areas such as Certified Business Analysis Professional (CBAP) or similar credentials.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.