The Role
The Payments Solutions & Onboarding Specialist will manage the onboarding of new Payment Service Providers, ensuring compliance with regulations and overseeing vendor relationships.
Summary Generated by Built In
The Payments Solutions & Onboarding Specialist will lead the onboarding and commercial enablement of new Payment Service Providers (PSPs).
Responsibilities
- Lead end-to-end PSP onboarding (vendor selection, NDAs, KYC, and due diligence).
- Coordinate with Compliance, Legal, and Product teams to ensure readiness and approval.
- Maintain vendor documentation and onboarding trackers.
- Support Head of Payments with commercial negotiations and RFPs.
- Ensure timely activation and tracking of PSP integrations.
- Develop PSP scorecards and post-go-live performance assessments.
- Oversee monthly balance confirmations across all PSPs, validating balances against internal data and PSP reports.
- Escalate discrepancies, coordinate with Finance and PSPs for resolution, and maintain audit-ready records.
- Liaise with internal stakeholders to align payment solutions with strategy.
- Identify and escalate compliance or risk issues.
- Contribute to PSP portfolio optimisation and market coverage expansion.
Requirements
- More than 2 years’ experience in payments, fintech, or PSP management.
- Solid knowledge of KYC, due diligence, and vendor onboarding.
- Strong cross-functional collaboration with Product, Compliance, and Legal.
- Experience managing vendors within regulated environments.
- Excellent documentation and communication skills.
- Proficient in Excel / Google Sheets / PSP dashboard tools / Jira / Confluence.
Key Competencies
- Commercially aware and performance-driven.
- Excellent project management and organisational skills.
- High accountability and ownership.
- Ability to manage multiple PSPs and priorities concurrently.
What you will get in return
- Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
- Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
- Annual Performance Bonus: Your hard work doesn’t go unnoticed! Celebrate your achievements with a well-deserved annual bonus tied to your performance.
- Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
- Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
- Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
- Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
- Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Top Skills
Confluence
Excel
Google Sheets
JIRA
Psp Dashboard Tools
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The Company
What We Do
Capital provides software that enables founders to raise, hold, spend, and send funds all in one place. Capital has evolved its flagship fundraising tool (formerly known as Party Round) to provide founders with banking solutions that streamline their startups.
