Payments Policy Manager

Payments Policy Manager 

Division – Payments & Digital Assets

Salary - National (Edinburgh and Leeds) ranging from £67,100 to £80,000 and London £73,700 to £90,000 per annum (Salary offered will be based on skills and experience)

About the FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

This is an exciting opportunity to drive the heart of payments policy forward, leading the work on the payments and e-money. This will a number of material policy projects considering the regime in place for payments and emoney firms. You will consider whether the policy works or whether changes should be made. It also covers policy work on Authorised Push Payments (APP) fraud and how to reduce APP fraud within the payments ecosystem.

The role sits within the Payments & Digital Assets Policy Department, alongside open banking, and crypto policy, and is hugely important to the development of payments policy within the UK. 

What will you be doing?

You will be at the heart of developing payments policy for non-bank payments firms and shaping the industry going forward making lasting and impactful improvements to the UK payments ecosystem in the UK.

The role covers a wide variety of topics, but include:

• Being part of the departmental management team for Payments and Digital Assets Policy

• Manage material workstreams to shape and develop various aspects of payments policy, working closely with the existing crypto policy team

• Establish and maintain effective relationships with key internal and external stakeholders

• Maintain and manage a high performing team through effective recruitment, performance management and development of staff from diverse backgrounds and of various levels

• initially focussing on safeguarding, driving forward appropriate changes to the safeguarding regime, and then subsequently considering other aspects of the payments regulations

What will you get from the role?

This role will give you the opportunity to be at the forefront of designing and implementing future regulatory regimes. You will have a chance to work very closely with others in the regulatory family including the Treasury and Payments Systems Regulator (PSR), as well as other external stakeholders.

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Prior experience of policy making within the open banking sector, regulatory payments firms or government

• Prior experience and evidence of people management, including experience of building and maintaining high performing teams

Essential

• An ability to consider complex information and to drive the development and delivery of policy

• Excellent collaboration skills needed to work with many other areas

• Excellent organisational skills with a capability to manage a variety of priorities and issues

• High standard of problem solving and strategic thinking with sound judgement

• A self-sustaining thinker with an inquisitive mind-set and a risk-based approach to making judgements

• Excellent interpersonal and stakeholder management skills with a clear ability to influence and collaborate with stakeholders at all levels both internally and externally

• Able to prepare and deliver complex, strategic written technical communications and deliver sensitive messages

• Willingness to learn and develop, taking on new responsibilities and adopting a flexible and pragmatic approach to your work

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee were the first in their family to attend university.

The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, we particularly welcome applications from women, minority ethnic, disabled, and neurodivergent candidates for our Manager role.

Benefits of working at the FCA

• 28 days holiday per year plus bank holidays

• Private healthcare with Bupa

• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35)

• Life assurance of eight times your basic salary

• Income protection

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• This role is graded Manager - Regulatory

• Advert Closing Date: Wednesday 4th December (midnight)

• First Round Competency Based Interview: w/c 9th and 16th December

• Psychometric Assessment: To be completed early January 2025

• Final Interview: Mid-January 2025

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time. 

Got a question?

If you are interested in learning more about the role, please contact: 

For internal candidates: please speak to Jen Wishart on [email protected]

For external applicants, please contact Chhavi Bartaria on [email protected]

Applications must be submitted through our online portal. Applications sent via email will not be accepted.