Jobs at Financial Conduct Authority

Serve as an independent, appointed Panel member representing consumer and small-business interests to the FCA. Provide strategic advice, challenge policy proposals, lead on topic areas (mortgages, retail investments, or retail insurance), contribute to consultations, attend twice-monthly meetings, maintain subject-matter expertise, and commit at least 35 days per year. Role requires strong consumer advocacy, policy experience, analytical and communication skills, UK right-to-work, and passing due diligence and SC-level security vetting.

Lead and develop a Business Change team, oversee a portfolio of change initiatives, provide assurance, coordinate interdependencies, engage stakeholders, use data to prioritise and improve approaches, champion change standards and capability building, and ensure effective adoption of technology-enabled organisational change.

Lead a team to develop and deliver the UK crypto regime, manage workstreams across crypto, stablecoins and payments policy, engage stakeholders, and maintain a high-performing team through recruitment, performance management and staff development.

Serve as the technical authority for the ServiceNow platform: define architecture and roadmap, design and deliver scalable solutions from POC to production, review and improve proposed solutions, monitor and optimise platform performance, resolve complex platform issues, and drive continuous improvement and operational excellence while collaborating with stakeholders and delivery teams.

Lead product strategy and delivery across major products or portfolios within a regulatory environment. Translate user and business needs into roadmaps, manage backlogs, budgets, risks, and stakeholder communications, promote agile delivery, and oversee products through discovery to live operation and continuous improvement.

Manage end-to-end sourcing and contracting for IT categories (cloud and end-user computing). Lead low-complexity RFx and negotiations, draft/renew contracts, manage supplier spend, ensure policy compliance, deliver projects on time and budget, and collaborate with Legal, Finance, Risk and IT to drive commercial value.

Supervise and assess payments firms' compliance and risks, conduct investigations and casework, make risk-based judgments, engage senior industry stakeholders, take regulatory action when needed, and collaborate with internal teams and other regulators to protect consumers and market integrity.

Lead high‑impact regulatory cases tackling organised crime and fraud in payments and digital assets. Use intelligence, data and regulatory tools to identify emerging risks, design interventions, and work with law enforcement and government partners to deliver tangible outcomes that protect consumers and the financial system.

Lead a team of contract law specialists to tackle unfair or unclear consumer contract terms through casework, proactive projects and policy. Oversee complex referrals and redress, maintain regulatory guidance under Consumer Rights Act and Unfair Terms rules, engage stakeholders, and develop staff to deliver high-quality consumer protection outcomes.

Lead and shape international strategy and engagement for the US, Canada and the Americas; maintain key external relationships; develop and deliver strategic engagement plans; advise FCA senior leadership on overseas visits and engagements; analyse policy and political developments to identify risks and opportunities; coordinate cross‑FCA activity and operate effectively in a changing policy environment.