You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Digital Client Onboarding, Servicing and Insights (DCOSI)-Digital Data Product Team (Client Insights), you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Leads commercial payments insights across digital channels, delivered directly to clients within digital payment portals
- Defines multi-year product strategy and roadmap for the insights portfolio, including prioritization, business cases, and executive stakeholder alignment
- Partners with channel product teams and stakeholders to ensure insights are usable, compliant, and delivered with a high-quality client experience
- Drives cross-functional delivery across engineering, operations, data/platform partners, and controls to remove dependencies and execute launches
- Establishes success metrics and measurement plans for adoption, engagement, and outcomes, and drives iteration based on learnings
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Payments domain expertise (transaction banking / treasury / commercial payments) with strong understanding of payments workflows and client needs in digital channels
- Demonstrated ability to translate complex payments data into clear client-facing insights and recommended actions delivered directly in digital payment portals
- Strong influence and communication skills, including executive-ready storytelling and the ability to align stakeholders on priorities and tradeoffs for this portfolio
- Proven ability to own a multi-year product vision and translate it into executable quarterly plans
- Experience driving outcomes in a regulated environment, partnering effectively with controls/compliance stakeholders for digital products
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Experience leading client-facing insights, analytics, or alerting products in fintech or major financial services institutions
- Experience building AI-driven insights and actionable recommendation capabilities for digital payment portals
- Experience with personalization, decisioning, or rules-based recommendation systems in digital experiences
- Experience partnering with engineering and data teams to deliver products with clear performance, scalability, and reliability outcomes
- Experience defining and implementing product measurement frameworks (adoption, engagement, outcomes) for digital features
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Experience leading discovery, ideation, strategic development, requirements definition, and value management
- Payments domain expertise in transaction banking, treasury, or commercial payments
- Ability to translate complex payments data into client-facing insights and recommended actions
- Strong influence, communication, executive storytelling, and stakeholder-alignment skills
- Experience owning a multi-year product vision and translating it into quarterly plans
- Experience delivering outcomes in a regulated environment and partnering with compliance stakeholders
- Experience working in a highly matrixed, complex organization
- Experience leading client-facing insights, analytics, or alerting products in fintech or financial services
- Experience building AI-driven insights and actionable recommendations for digital payment portals
- Experience with personalization, decisioning, or rules-based recommendation systems
- Experience partnering with engineering and data teams on performance, scalability, and reliability
- Experience defining and implementing product measurement frameworks for digital features
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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