The Payments and Accounts Payables Product Manager is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Responsibilities:
- The Payments and Accounts Payables Product Manager is responsible for activities related to the development of new products and/or features and functionality of products including developing business cases, requirements definition (BRDs), product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs
- This role executes on the end-to-end product development lifecycle and will also scope product releases, agreeing to and tracking business priorities, incorporating regulatory and compliance requirements and investment tracking
- Identifies, gathers, and organizes client insights, internal innovation ideas, marketplace analyses and trends to drive to new concepts
- Creates a product vision aligned to business priorities and corresponding road-map to delivery
- Follows market, industry and client trends to own field and adapts them for application Citi’s products and solutions platforms
- Conceptualizes, plans, prioritizes, coordinates design and delivery of products or features to product release, and serves as product ambassador within user community
- Works in close co-ordination with Technology, Business Managers and other stakeholders to fulfill the delivery objectives
- Manages and implements a wide variety of products and solutions
- Identifies solutions ranging across data analytics, reporting, CRM, Trade Workflows and trade processing
- Has responsibility to deliver direct business results and advice regarding product development that necessitates a degree of responsibility over technical strategy
- Partners with business leaders and a widely distributed global user community to define and implement solutions
- Creates project plans, business and technical requirements documents for product execution
- Has direct interaction with sales, business managers and technology, to understand their long term vision, discuss industry trends, and incorporate them into the product & solutions strategy
- Focuses on controls and governance, including performing Need-to-Know based security and access reviews, Access Approvals, controls testing and documentation
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 6-10 years of experience
- Knowledge and experience in Commercial Cards (T&E, P-Cards, Virtual Cards), Cross-Border and Domestic Payments, clearinghouses/schemes, and product P&L/governance.
- Intellectual curiosity, analytical and conceptual thinker
- Proactively seeks and develops new opportunities
- Attention to detail and process/analytic mindset
- Ability to build networks and relationships internally and externally
- Familiarity with product development methodologies
- Direct experience in end-to-end project delivery, preferably in product development, and knowledge of various analytical tools including Qlikview, Tableau, Access
- Comfortable with performing data investigations that require a high degree of accuracy with tight timescales
- Ability to create business analysis, troubleshoot data quality issues, and conduct exploratory and descriptive analysis of business datasets
- Ability to structure and break down problems, develop solutions, and to drive to results
- Process Management knowledge with a propensity for detail and comprehensiveness of content
- Ability to collaborate and clearly communicate with team members of an organization
- Project Management skills with experience leading large cross functional initiatives
- Generation of reports and presentations for management0
Education:
- Bachelor's/University degree, Master's degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group: Product Management and Development------------------------------------------------------
Job Family:Product Development------------------------------------------------------
Time Type:Full time------------------------------------------------------
Most Relevant Skills Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
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View Citi’s EEO Policy Statement and the Know Your Rights poster.
Skills Required
- 6-10 years of professional experience
- Knowledge and experience in Commercial Cards, including T&E, P-Cards, and Virtual Cards
- Knowledge and experience in cross-border and domestic payments
- Knowledge of clearinghouses and payment schemes
- Experience with product P&L and governance
- Intellectual curiosity and analytical and conceptual thinking
- Ability to proactively seek and develop new opportunities
- Attention to detail and a process and analytical mindset
- Ability to build internal and external networks and relationships
- Familiarity with product development methodologies
- Experience with end-to-end project delivery, preferably in product development
- Knowledge of analytical tools including QlikView, Tableau, and Access
- Ability to perform accurate data investigations under tight deadlines
- Ability to conduct business analysis, troubleshoot data quality issues, and perform exploratory and descriptive analysis
- Ability to structure problems, develop solutions, and drive results
- Process management knowledge and attention to detail
- Ability to collaborate and communicate clearly across an organization
- Project management experience leading large cross-functional initiatives
- Ability to generate management reports and presentations
- Bachelor's or university degree
- Master's degree
Citi Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citi and has not been reviewed or approved by Citi.
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Healthcare Strength — Health coverage is presented as comprehensive, including free in-network preventive care, mental-health resources, and the Be Well Program. Materials also state new hires have access to health and insurance benefits from the outset.
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Retirement Support — The retirement plan offers a $1-for-$1 match up to 6% of eligible pay. New employees are eligible for the plan, with automatic enrollment after 90 days if they do not enroll themselves.
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Inclusive Benefits Coverage — Benefits highlight fertility treatment coverage, adoption/surrogacy reimbursement up to $30,000, and disability coverage. Coverage extends to spouses and domestic partners regardless of gender identity or sexuality, with gender-affirming care-related support noted.
Citi Insights
What We Do
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
