Payments Analyst is an intermediate level role responsible for managing technology projects throughout the entire system development lifecycle in coordination with the Transaction Services team. The overall objective is to research and implement sustainable technology solutions, increase efficiency and reduce costs. The Initial project will focus on post facto remediation plan for cross border and Domestic transaction.
Responsibilities:
- Research, identify and recommend technology capabilities that enable the reduction of client inquiries and manual touch points
- Research current treasury and client operational trends and suggest solutions
- Work in partnership with vendors, technology, and client operations teams to prototype innovative solutions
- Propose and implement solutions that will increase operating efficiency and lead to an improved client experience
- Assist efforts to help drive high rates of client adoption
- Ensure requirements are clearly stated and that business and client needs are met throughout development
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 3+ years of experience in a related role
- Proven system development lifecycle skills
- Proficient understanding of emerging technologies
- Effective verbal and written skills
- Effective analytic and presentation skills
- Analytical Skills
We offer:
- Private Medical Care Program, Life Insurance Program, Employee Assistance Program
- Pension Plan contribution (PPE Program)
- Sport Card
- Holidays Allowance
- Working in hybrid model (3 days in office/ 2 days remotely)
- Access to an array of learning and development resources
- A discretional annual performance related bonus
- A chance to make a difference with various affinity networks and charity initiatives
#LI-DP2
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Job Family Group:
Operations - Transaction Services------------------------------------------------------
Job Family:
Cash Management------------------------------------------------------
Time Type:
Full time------------------------------------------------------
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