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The Role
Leads technology risk and controls strategy for payment technology, identifying and mitigating cybersecurity, compliance, and operational risks. Develops governance, reporting, issue management, and control frameworks; advises stakeholders, regulators, and auditors; manages large teams and strategic initiatives; and oversees secure, auditable AI adoption in risk workflows.
Summary Generated by Built In
Join a role that's central to our technological resilience, offering a unique opportunity to shape the firm's tech risk strategy and enhance industry compliance.
As a Tech Risk & Controls Director in Cybersecurity & Tech Controls supporting Commercial and Investment Bank, Payment Technology, you will play a pivotal role in shaping and implementing the firm's technology risk management strategy. Leveraging your advanced knowledge and expertise in technology-risk disciplines, you will identify, oversee, and mitigate compliance and operational risks in line with the firm's standards. You will collaborate with various stakeholders, including Product Owners, Business Control Managers, and regulators, to develop and maintain a comprehensive view of the technology risk posture and its impact on the business. Your ability to make calculated decisions, manage large teams, and drive strategic projects will be crucial in ensuring the firm's adherence to regulatory obligations and industry best practices. Your work will contribute to the long-term success and resilience of the organization in an ever-evolving technology landscape.
Job responsibilities
As a Tech Risk & Controls Director in Cybersecurity & Tech Controls supporting Commercial and Investment Bank, Payment Technology, you will play a pivotal role in shaping and implementing the firm's technology risk management strategy. Leveraging your advanced knowledge and expertise in technology-risk disciplines, you will identify, oversee, and mitigate compliance and operational risks in line with the firm's standards. You will collaborate with various stakeholders, including Product Owners, Business Control Managers, and regulators, to develop and maintain a comprehensive view of the technology risk posture and its impact on the business. Your ability to make calculated decisions, manage large teams, and drive strategic projects will be crucial in ensuring the firm's adherence to regulatory obligations and industry best practices. Your work will contribute to the long-term success and resilience of the organization in an ever-evolving technology landscape.
Job responsibilities
- Develop and implement technology risk management strategies, policies, and processes to identify, assess, and mitigate risks, and drive strategic projects and initiatives to enhance the firm's technology risk management capabilities, in line with industry best practices and the firm's standards and regulatory requirements
- Sets reuse-first expectations for enterprise-authorized AI adoption within the work environment across technology risk and controls operations to accelerate evidence synthesis, issue analysis, and executive reporting, with human-in-the-loop validation and appropriate handling of sensitive data.
- Identify and escalate emerging and upstream technology risk through execution of the Firm’s management framework tools, including risk event management, reporting, and action plan tracking, and provide expert counsel to stakeholders and constituents regarding their security obligations, facilitating acceptable outcomes
- Establish and maintain strong relationships with internal and external stakeholders, including key cross-functional team leads, regulators, and auditors, to ensure compliance with legal, regulatory, and industry standards
- Manage reporting and governance of overall controls, policies, issue management, and measurements, etc., providing insight to senior leaders into effectiveness of controls and inform governance work
- Establishes governance standards for AI-assisted workflows used in risk reporting and issue/action-plan management, ensuring traceability/auditability and alignment to security, resiliency, and regulatory expectations.
Required qualifications, capabilities, and skills
- Bachelor’s Degree in Computer Science, Cybersecurity, Data Science, or related disciplines
- 7+ years of experience in technology risk management, cybersecurity, or a related field, focusing on APAC regulatory compliance and risk mitigation
- Demonstrated experience leading safe adoption of enterprise-authorized AI capabilities within the work environment within technology risk and controls workflows, including validation practices and awareness of data sensitivity.
- Ability to define review/approval and escalation expectations for AI-assisted recommendations while maintaining security, auditability, and regulatory compliance outcomes.
- Demonstrated expertise in risk management frameworks, industry standards, and regulatory requirements relevant to the financial industry
- Proven ability to lead large teams, manage cross-functional projects, influence executive-level strategic decision-making, and effectively translate technology insights to business strategy in communications with senior executives
- Advanced knowledge and experience leading data security, risk assessment & reporting, and control evaluation, design, and governance, with a track record of implementing effective risk mitigation strategies
#CTC
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Bachelor's degree in Computer Science, Cybersecurity, Data Science, or a related discipline
- 7+ years of experience in technology risk management, cybersecurity, or a related field, with focus on APAC regulatory compliance and risk mitigation
- Experience leading safe adoption of enterprise-authorized AI capabilities in technology risk and controls workflows
- Ability to define review, approval, and escalation expectations for AI-assisted recommendations while maintaining security, auditability, and regulatory compliance
- Expertise in risk management frameworks, industry standards, and financial-industry regulatory requirements
- Ability to lead large teams, manage cross-functional projects, influence executive decision-making, and communicate technology insights to senior executives
- Advanced knowledge of data security, risk assessment and reporting, control evaluation, control design, and governance
- Track record of implementing effective risk mitigation strategies
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
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The Company
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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