Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.
Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.
Discover what your 25,000 future colleagues already know:
Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.
Job Responsibilities
- Manage and execute site payments in compliance with Clinical Trial Agreements and individual site staff agreements
- Manage and execute participant payments in line with applicable regulatory requirements and internal policies
- Accurately record payment transactions and updates in relevant electronic systems
- Prepare and process payment requests in the designated grant management system within required timelines and update systems as needed following signed contract amendments
- Create Purchase Orders (POs) based on established contract values in coordination with Budget & Contract Specialists and Trial Managers
- Set up new suppliers for newly engaged site staff participating in clinical trials
- Track and monitor payment status regularly, proactively identifying and resolving issues and reporting inaccuracies as needed
- Contribute to the development and implementation of site payment process improvements in collaboration with internal teams and external stakeholders
- Collaborate with cross-functional teams (e.g. budget, contract, start-up, legal and finance) to ensure efficient execution of payment processes and issue resolution
- Handle financial communication with designated site contacts and site staff regarding payment processes
- Communicate with sites and clinical teams on payment status and address any questions or updates
- Act as a subject matter expert (SME) for site payment-related processes and inquiries
- Deliver assigned tasks proactively, independently, and in accordance with internal Standard Operating Procedures (SOPs)
- Support high-quality execution of clinical trial payment activities in compliance with regulatory requirements and internal quality standards
Qualifications:
- Associates Degree (or equivalent) in finance, accounting, business, science, or a related field
- Minimum of year experience in in clinical studies, pharma/biotech, or financial operations, ideally with global exposure
- Strong organizational skills.
- Ability to manage time and work independently.
- High proficiency with full MS Office Applications.
- Strong communication, presentation, interpersonal skills, both written and spoken, with an ability to inform, influence, convince, and persuade
- High level of competence in English language
Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
http://www.syneoshealth.com
Additional Information
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
Skills Required
- Associate Degree or equivalent in finance, accounting, business, science, or related field
- Minimum of 1 year experience in clinical studies, pharma/biotech, or financial operations, ideally with global exposure
- Strong organizational skills
- Ability to manage time and work independently
- High proficiency with full MS Office Applications
- Strong communication, presentation, and interpersonal skills, written and spoken
- High level of competence in English
Syneos Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Syneos Health and has not been reviewed or approved by Syneos Health.
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Leave & Time Off Breadth — Unlimited PTO for managers and flexible time‑off options make time away accessible and support work‑life balance. Day‑to‑day usability can depend on team and workload, but the policy breadth is a clear strength.
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Retirement Support — A 401(k) with company match is frequently highlighted as a strong component of the package. Despite vesting details to confirm, the retirement offering adds meaningful long‑term value.
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Parental & Family Support — Partnership with Maven provides fertility, adoption support, parental‑leave guidance, and women’s health resources across multiple regions. This family‑building support enhances the overall total rewards appeal.
Syneos Health Insights
What We Do
Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical affairs and commercial insights into outcomes to address modern market realities. We bring together a talented team of professionals, who work across more than 110 countries, with a deep understanding of patient and physician behaviors and market dynamics. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers’ delivery of important therapies to patients. Syneos Health supports a diverse, equitable and inclusive culture that cares for colleagues, customers, patients, communities and the environment.
