Payment Solutions Analyst

About the role:

Our Payments Initiative takes Forter’s battle-tested and market-leading fraud detection analytic capabilities and combines them with deep business insights and cutting-edge technology to bring a complete line of products to our enterprise customer base that helps optimize and streamline the payments flow.

In our team we track the performance of our payment solution across the many merchants already using it, adjust our system when necessary and work collaboratively with our precision, engineering, and product teams to make sure that the constant development of the product is tailored to optimize performance for our merchants.  

We are looking for an experienced, goal-oriented, fast, and innovative Analyst. You will be leading a central domain within our Analytical operations, so you need to feel comfortable leading cross-team collaborations, owning and being accountable for company-level KPIs, and presenting data-driven conclusions to senior stakeholders both internally and externally.

Why should you join us?

You’ll get to take part in building a new line of products within a matured successful company. You’ll work directly with some of the leading e-commerce brands in the world, and your work will have an immediate impact on their ability to achieve their top-level goals.
You’ll get to work with smart, experienced analysts, researchers and engineers building multi-layered products while gaining a deep understanding of the payments industry.

What you’ll be doing:

• Become an expert in the payments field, deeply understand e-commerce buyers’ behavior as well as the actions taken by the banks (and other financial institutes) real-time systems.
• Take part in creating data visualizations and automatic monitoring tools to ensure our solution always delivers the results merchants are expecting
• Create a narrative to demonstrate to our customers, through data, the value of the solution
• Collaborate with a team of the industry’s leading researchers, data scientists and software engineers to develop the next generation of Forter’s AI technology.

What you’ll need:

• At least 2 years of experience in product-oriented data analytics and deriving conclusions from data
• Know how to work with data - practical experience analyzing data with SQL and data visualization tools
• Excellent verbal & written communication skills (including strong English). Clearly convey and convince people of your view on complex issues.
• Project management capabilities - you should be able to independently lead a domain, get buy-in from stakeholders across the company, maintain an organized knowledge base of your tasks, lead quarterly projects
• A fast mind, with strong attention to detail and an urge to understand everything you lay eyes on, especially the motivations behind the actions of individuals and institutions
• An algorithmic thinker, with strong statistical and probabilistic intuition and a grasp for complex problems/solutions
• Experience in the payments/fintech industry, practical knowledge of payments flow (how a transaction gets authorized/rejected) - Advantage
• Experience in a customer-facing position, presenting data to customers - Advantage
• Python code-writing experience - Advantage

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve. Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have an outsized impact. 

Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including: 

• Great Place to Work Certification (2021, 2022, 2023)
• Fortune’s Best Workplaces in NYC (2022)
• #3 on Fast Company’s list of “Most Innovative Finance Companies” (2022)
• Forbes Cloud 100 (2021, 2022)
• SAP Pinnacle Awards “New Partner Application Award” (2023) 
• Fintech Breakthrough Awards – Best Fraud Prevention Platform (2023)

Life as a Forterian:

We are a team of over 500 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital, and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Nordstrom, Priceline, Instacart, and ASOS can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.

If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process