Role Overview
The Payment Risk & AR Analyst safeguards revenue and mitigates financial exposure across high-volume B2C credit card processing workflows. Sitting within the Finance team, this role combines payment fraud detection, Accounts Receivable analysis, Business Intelligence (BI) reporting, and basic digital payment security to ensure seamless transaction processing and minimal loss.
Key Responsibilities
- Fraud Prevention & Security: Monitor real-time credit card transaction flows to detect fraudulent activity, card testing, and account takeovers. Assist in maintaining basic cybersecurity protocols and compliance across payment touchpoints.
- Dispute & Chargeback Management: Oversee end-to-end chargeback disputes, build evidence packages for representments, and maintain chargeback and fraud ratios below payment network thresholds.
- AR & Payment Reconciliation: Perform credit card settlement reconciliations, investigate payment declines/chargebacks, analyze DSO, and track outstanding receivables.
- BI & Data Analytics: Design and maintain BI dashboards to report on key metrics—such as authorization approval rates, fraud loss rates, dispute win rates, and processor fee trends—to Finance leadership.
- Process Optimization: Collaborate with Customer Support to handle escalations and coordinate with IT as needed.
Qualifications
- Some college, degree is not necessary.
- 2–4 years of experience in high-volume B2C e-commerce, card payment operations, or AR risk analysis.
- Demonstrated proficiency using BI tools (Power BI, Tableau, etc.) for financial visualization and data reporting (no SQL required) along with strong Excel skills.
- Strong working knowledge of credit card processing, payment gateways (e.g., Stripe, Adyen, Braintree), and merchant chargeback portals.
- Understanding of basic cybersecurity principles related to e-commerce payments (PCI compliance, tokenization, credential stuffing awareness).
- Strong written and verbal communication skills.
We are not providing relocation for this position and are only accepting applications for candidates who are located in the Cincinnati, OH metropolitan area.
We are an equal opportunity employer with a commitment to diversity. All qualified individuals are encouraged to apply.
Applicants must be authorized to work lawfully in the United States for EBTH. EBTH does not provide sponsorship at this time.
Skills Required
- Some college coursework; a degree is not required
- 2-4 years of experience in high-volume B2C e-commerce, card payment operations, or accounts receivable risk analysis
- Proficiency with BI tools such as Power BI or Tableau for financial visualization and reporting; SQL is not required
- Strong Excel skills
- Working knowledge of credit card processing, payment gateways such as Stripe, Adyen, or Braintree, and merchant chargeback portals
- Understanding of basic e-commerce payment cybersecurity principles, including PCI compliance, tokenization, and credential stuffing
- Strong written and verbal communication skills
- Located in the Cincinnati, Ohio metropolitan area
- Authorized to work lawfully in the United States
What We Do
Find & sell everything worth owning in this uniquely curated, carefully authenticated marketplace for secondhand goods. Discover an ever-changing assortment of art, jewelry, antiques, collectibles and more. We specialize in connecting interesting items from homes and consignment partners across the country to people seeking the uncommon.
