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What We'll Bring:
1. Payment Handling• Process daily payments including ACH, NEFT/RTGS/IMPS, wire transfers, and online payment gateway transactions.
• Validate transaction details to ensure completeness and accuracy before processing.
• Monitor payment queues and ensure transactions are completed within defined SLAs.
2. Reconciliation & Reporting
• Perform daily/weekly/monthly reconciliations of payment records with bank statements.
• Identify discrepancies and work with finance, banks, or vendors to resolve issues.
• Generate financial reports, transaction logs, and audit documentation.
3. Compliance & Controls
• Follow internal financial controls, compliance requirements, and audit standards.
• Maintain up-to-date knowledge of unpaid/open vouchers, debit balance, credit notes, void & reissue the payment entry and other regulatory requirements.
4. Customer & Internal Support
• Respond to customer queries related to payments, refunds, chargebacks, and failed transactions.
• Coordinate with internal teams (Finance, Billing, Customer Service, Tech teams) for issue resolution.
5. System & Process Management
• Maintain and update payment systems, ensuring data accuracy.
• Assist with automation initiatives or process improvements to increase efficiency.
What You'll Bring:
Payment Handling
- Process daily payments including ACH, NEFT/RTGS/IMPS, wire transfers, and online payment gateway transactions.
- Validate transaction details to ensure completeness and accuracy before processing.
- Monitor payment queues and ensure transactions are completed within defined SLAs.
2. Reconciliation & Reporting
- Perform daily/weekly/monthly reconciliations of payment records with bank statements.
- Identify discrepancies and work with finance, banks, or vendors to resolve issues.
- Generate financial reports, transaction logs, and audit documentation.
3. Compliance & Controls
- Follow internal financial controls, compliance requirements, and audit standards.
- Maintain up-to-date knowledge of unpaid/open vouchers, debit balance, credit notes, void & reissue the payment entry and other regulatory requirements.
4. Customer & Internal Support
- Respond to customer queries related to payments, refunds, chargebacks, and failed transactions.
- Coordinate with internal teams (Finance, Billing, Customer Service, Tech teams) for issue resolution.
5. System & Process Management
- Maintain and update payment systems, ensuring data accuracy.
- Assist with automation initiatives or process improvements to increase efficiency.
Impact You'll Make:
Technical Skills
- Knowledge of financial systems, payment gateways, banking processes.
- Experience with ERP tools (Kyriba, Oracle, PeopleSoft) or payment platforms.
- Proficiency in MS Excel (VLOOKUP, Pivot Tables, reconciliation).
Soft Skills
- High attention to detail and accuracy.
- Strong analytical and problem‑solving skills.
- Excellent communication and coordination abilities.
- Ability to work with large datasets and maintain confidentiality.
Education
- Bachelor’s degree in finance, Accounting, Business Administration, or related fields.
Experience
- 1–5 years in payment processing, accounts receivable/payable, banking operations, or financial operations.
TransUnion Job Title
Administrator II, Shared ServicesWhat the Team is Saying
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What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace.
We do this by having an accurate and comprehensive picture of each person.
This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world.
Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve.
We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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Employees engage in a combination of remote and on-site work.
