Payment Operations Associate I

Posted 5 Days Ago
Be an Early Applicant
3 Locations
In-Office
16-27 Hourly
Junior
Healthtech • Financial Services
The Role
Execute banking and back-office payment operations including account reconciliations and card dispute processing. Meet daily productivity and quality goals, identify trends and issues, improve workflows, collaborate with internal and external partners, and support projects related to consumer-directed healthcare and HSA products.
Summary Generated by Built In

Do you want to shape the future of fintech and healthtech? Energized by challenges and inspired by bold goals? Ready to elevate your career alongside driven and talented colleagues? If that sounds like you, explore a career at Alegeus today. Opportunity Happens Here. 

PAYMENT OPERATIONS ASSOCIATE I 

 

Join our team at Alegeus, where you’ll experience unmatched opportunity and a culture that cares deeply about succeeding together. As a Payment Operations Associate I, you’ll transform our payment capabilities by ensuring seamless and secure transactions. Contribute to strengthening and optimizing all aspects of payments and money movement as we drive innovation in financial operations. Be a vital part of shaping the future of our payment systems and achieving exceptional results.  

 

OPPORTUNITY HAPPENS HERE — REALIZE YOURS 

Alongside the best and the brightest, you will regularly: 

  • Keep our financial engine running smoothly by executing critical banking and back-office operations, from account reconciliations to card dispute processing. 

  • Own your impact by hitting daily productivity goals and ensuring every task meets high-quality standards and compliance guidelines. 

  • Be a trusted problem-solveridentify trends, flag issues before they escalate, and deliver insights to improve processes and performance. 

  • Streamline operations for success by optimizing workflows and helping shape smarter, more efficient procedures across the team. 

  • Collaborate and communicate with internal teams and external partners to resolve requests and inquiries quickly and effectively. 

  • Grow your expertise in consumer-directed healthcare and health savings accounts while contributing to special projects and business-wide initiatives. 

 

ESSENTIAL SKILLS FOR CREATING A LASTING IMPACT 

Alegeus colleagues are known as problem-solvers, risk-takers, and innovative thinkers. As a Payment Operations Associate I, these skills are essential for success: 

  • Abilities: Experience working in multiple processing environments executing back-office support. 

  • Experience: 1-2 years’ experience in accounting, finance, or technology-driven growth-company.  

  • Education: High school diploma required. 

  • Location: Alegeus to fill out based on role/remove where not needed.  

BECAUSE WE CARE, WE OFFER: 

  • A flexible work environment 

  • Competitive salaries, paid vacation, and holidays 

  • Robust professional development programs  

  • Comprehensive health, wellness, and financial packages 

SHARED AMBITION. INSPIRED FUTURE. 

At Alegeus, our success is guided by our aligned vision and values—it is how we work together and collaborate to achieve our goals.  

  • People First. We pride ourselves in bringing talented people together and treating one another with care.  

  • Partner Powered. We are committed to empowering our partners, knowing our success is shared and we win as one.  

  • Always Advancing. We are driven by potential and relentlessly determined to achieve our goals. 

 

“I truly believe that people who are well-skilled and talented can go wherever they want in this company. We want to create the best place anyone has ever worked.” - Alegeus employee 

 

Apply now, connect a friend to this opportunity, or sign up for job alerts! 

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

The posted salary range reflects the minimum and maximum target for this position’s compensation grade and represents a blended range across our three hub locations: Florida, Massachusetts, and Wisconsin. Within this range, individual compensation is determined based on a variety of factors, including but not limited to job-related skills, experience, and education. This range may also be adjusted based on geographic location and market conditions. In addition to base salary, total compensation may include bonuses, incentive plans, and a comprehensive benefits package.

Position Compensation Range:

$15.96 - $27.21

Alegeus may use AI technology during candidate interviews. The uses include recording, note-taking, and summarizing candidate interviews. The information generated by the AI technology will be used by Alegeus during the hiring process. If you wish to opt out of having AI technology transcribe your interview, please notify your recruiter in advance of the interview. Otherwise, by agreeing to an interview with us, you consent to the use of AI technology during your interview.

Skills Required

  • Experience working in multiple processing environments executing back-office support
  • 1-2 years' experience in accounting, finance, or technology-driven growth company
  • High school diploma
  • Experience with account reconciliations and card dispute processing

Alegeus Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Alegeus and has not been reviewed or approved by Alegeus.

  • Healthcare Strength Benefits include comprehensive medical, dental, vision, and mental‑health support, with indications of affordable single‑coverage premiums. This breadth aligns with a benefits‑technology focus and is presented as a program strength.
  • Retirement Support A 401(k) program with employer matching and significant company contributions is highlighted, alongside a defined vesting schedule. Retirement savings support is positioned as a core element of the package.
  • Leave & Time Off Breadth Generous or “unlimited” PTO and paid holidays are emphasized within the offering. Time off breadth appears strong, even if practical usage may vary by team norms.

Alegeus Insights

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The Company
HQ: Boston, MA
531 Employees
Year Founded: 1995

What We Do

Alegeus is the market leader in consumer directed healthcare solutions, offering the industry’s most comprehensive platform for the administration of healthcare benefit accounts (including FSAs, HSAs, HRAs, wellness incentive, dependent care, and commuter accounts), the industry’s most widely-used benefit debit card, and powerful consumer engagement solutions to help consumers optimize their healthcare spending and maximize their healthcare savings. Over 300 clients - including health insurance plans, third party administrators and financial institutions - leverage Alegeus’ deep expertise and proven technology to administer benefit accounts for more than 30 million members and process more than $9.1 billion in consumer healthcare payments annually.

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