Payment Lifecycle Specialist

Posted An Hour Ago
Be an Early Applicant
Mumbai, Maharashtra, IND
Hybrid
Junior
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Process and investigate international payments across financial institutions, cardholders, merchants, and corporate clients. Perform due diligence, sanctions screening, reconciliation, exception processing, funds control, and cash management activities. Resolve client and internal queries, monitor controls, escalate issues, support projects, and ensure transactions comply with company policies and regulatory requirements. The role requires flexibility across global shifts and occasional weekend coverage.
Summary Generated by Built In
Are you ready to be at the forefront of digital payment innovation? Join our Payments Operations team and make a meaningful impact by ensuring seamless financial transactions. This is your opportunity to grow your career in a fast-paced environment, where your contributions will be valued and your skills will be honed.
As a Payment Lifecycle Specialist IV within Payments Operations, you will play a crucial role in the smooth transfer of funds between various parties. Working under regular supervision, you will help maintain our reputation for excellent service and secure financial transactions. Your responsibilities will include payment processing across various products, such as the transfer of funds between financial institutions, cardholders, merchants, corporate and retail clients, and the reconciliation of purchase and sales options, futures, or securities. This may involve sanctions screening, payment investigations, funds control, exception processing, resolving reconciliation breaks, and invoicing or cash management activities.
Job responsibilities
  • Transaction processing and performing due diligence
  • Adopt best practices by partnering with other transaction processing teams
  • Work closely within the team to ensure all the daily activities and checklists are completed
  • Escalate issues and challenges on time
  • Actively participate in new projects
  • Respond to client services/internal queries in a timely fashion to ensure all queries are logged and resolved within the appropriate time frame
  • Identify and escalate issues in a prompt and timely manner which may impact service
  • Strengthen and monitor control environment
  • Ensure all deliverables are completed correctly and issued to clients per timetable
  • Provide timely information to stakeholders and clients on pending requests and possible impacts to other processes
  • Maintain control of the environment in respect of JPMorgan & Chase Co. policies and the local regulatory rules
Required qualifications, capabilities, and skills
  • Bachelor’s or Master’s degree 
  • Good fresher candidates with Finance understanding of Payments in International markets can be considered
  • Experience in back-office operations of a reputed foreign bank or it's processing arm/private sector bank/public sector for a year
  • Excellent written and oral communication skills
  • Strong PC skills, including knowledge of Microsoft Office Suite
  • Should be flexible across APAC/EMEA/WHEM shift and weekend as required to support the client.
Preferred qualifications, capabilities, and skills
  • Experience with Sanctions, Screening, Due diligence, International Payment Processing Operations, AML-KYC, preferred
  • Working knowledge of SWIFT and international payment conventions and practices is preferred
  • Exposure to AI-enabled tools and willingness to adopt emerging technologies that support process improvement and operational excellence
About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • Bachelor's or Master's degree
  • Finance understanding of payments in international markets
  • At least one year of back-office operations experience in a foreign bank, processing arm, private-sector bank, or public-sector bank
  • Excellent written and oral communication skills
  • Strong PC skills, including Microsoft Office Suite
  • Flexibility to work APAC, EMEA, and WHEM shifts, including weekends as required
  • Experience with sanctions, screening, due diligence, international payment processing operations, AML-KYC
  • Working knowledge of SWIFT and international payment conventions and practices
  • Exposure to AI-enabled tools and willingness to adopt emerging technologies

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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