As a Payment Lifecycle Specialist IV within Payments Operations, you will play a crucial role in the smooth transfer of funds between various parties. Working under regular supervision, you will help maintain our reputation for excellent service and secure financial transactions. Your responsibilities will include payment processing across various products, such as the transfer of funds between financial institutions, cardholders, merchants, corporate and retail clients, and the reconciliation of purchase and sales options, futures, or securities. This may involve sanctions screening, payment investigations, funds control, exception processing, resolving reconciliation breaks, and invoicing or cash management activities.
Job responsibilities
- Partner with the manager to define best practices for data management, analysis, and visualization.
- Collect data, perform analysis, and produce reports that translate findings into actionable stakeholder insights.
- Liaise with internal stakeholders to align initiatives and reporting with business objectives.
- Interpret data using statistical techniques and deliver ongoing management reporting.
- Acquire data from primary and secondary sources while maintaining databases and data systems.
- Identify new process improvement opportunities through trend, root-cause, and workflow analysis.
- Monitor MIS data and drive timely closure of issues and exceptions.
- Meet SLAs by completing work items on time and prioritizing effectively.
- Process investigations and transactions in line with documented procedures and control requirements.
- Execute manual fund and wire transfer instructions across global currencies and validate accuracy and completeness.
- Support team resilience by training colleagues, covering production back-ups, rotating functions, and resolving funds transfer inquiries through research and manual entries with minimal supervision.
- Graduate with good academic record.
- Experience and a working knowledge of various aspects of International Payment Processing Operations.
- Technical expertise regarding data models, database design development, data mining and segmentation techniques
- Strong knowledge of and experience with reporting packages
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
- Good Interpersonal skills to be able to communicate internally or externally and at all levels and should be a team player.
- 2 years of experience in a back-office operations of a reputed foreign bank or it’s processing arm/private sector bank/public sector bank as a supervisor would be beneficial.
- Preferred working experience as a data analyst
- Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, etc.)
- Exposure to AI-enabled tools and willingness to adopt emerging technologies that support process improvement and operational excellence
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Graduate with a good academic record
- Experience and working knowledge of international payment processing operations
- Technical expertise in data models, database design and development, data mining, and segmentation techniques
- Strong knowledge of and experience with reporting packages
- Strong analytical skills, including collecting, organizing, analyzing, and disseminating information accurately
- Strong interpersonal and communication skills; ability to work as a team player
- Two years of back-office operations experience in a bank or payment processing organization, preferably as a supervisor
- Working experience as a data analyst
- Knowledge of statistics and experience using statistical packages for large datasets, including Excel
- Exposure to AI-enabled tools and willingness to adopt emerging technologies
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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