As a Payment Lifecycle Specialist IV within Payments Operations, you will play a crucial role in the smooth transfer of funds between various parties. Working under regular supervision, you will help maintain our reputation for excellent service and secure financial transactions. Your responsibilities will include payment processing across various products, such as the transfer of funds between financial institutions, cardholders, merchants, corporate and retail clients, and the reconciliation of purchase and sales options, futures, or securities. This may involve sanctions screening, payment investigations, funds control, exception processing, resolving reconciliation breaks, and invoicing or cash management activities.
Job responsibilities
- Analyze requirements for completeness, consistency, comprehensibility
- Post Settlement Reconciliation
- End to End Transaction Monitoring
- Partner with internal departments to scale operating model for new rail growth as business initiatives attracts new clients and/or growth of existing client base
- Develop subject matter expertise of new products, business processes, and application flows to proper manage changes, issues, and other support needs
- Interact with Product Management, Operational Monitoring, and Incident Management Teams, along with Project Managers and IT teams
- IExcellent analytical, mathematical, and problem-solving skills
- Strong listening, interpersonal, written, and oral communications skills with the ability to effectively communicate issues and results to management
- Strong understanding of Windows office system and ability to do excel analysis with large amounts of data
- Demonstrated communication and diplomacy skills to work cross-organizationally to influence others, obtain results/change and implement projects/processes
- Demonstrated success in manage fast changes and adapt to new business initiatives
- Flexibility with shift arrangements as per business need for 24 x 7 requirement.
- Experience of Payments, Cash, Treasury Operation dealing with operational process, controls and problem solving is a plus
- Experience in global payments is desirable, with understanding of accounting and money move processes .
- Exposure to AI-enabled tools and willingness to adopt emerging technologies that support process improvement and operational excellence
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Excellent analytical, mathematical, and problem-solving skills
- Strong listening, interpersonal, written, and oral communication skills, including communicating issues and results to management
- Strong understanding of Windows office systems and ability to perform Excel analysis with large amounts of data
- Communication and diplomacy skills to work cross-organizationally, influence others, obtain results, and implement projects or processes
- Ability to manage fast changes and adapt to new business initiatives
- Flexibility to work shift arrangements supporting a 24x7 business requirement
- Experience in payments, cash, or treasury operations involving operational processes, controls, and problem-solving
- Experience in global payments, including understanding of accounting and money movement processes
- Exposure to AI-enabled tools and willingness to adopt emerging technologies for process improvement and operational excellence
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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