ou are a strategic thinker passionate about execution of transaction processing activities You have found the right team.
As a Payment Lifecycle Manager - Vice President within our payments operations team, you will lead transaction processing activities and manage high value payments in an efficient and highly controlled environment.
Job Responsibilities
- Leading the team - Managing transaction processing activities, systemic verification of High Value payments in an efficient and highly controlled environment along with reviewing daily/weekly/monthly performance metrics to ensure all current, aging and sensitive outstanding tasks are identified and the deviations from service level agreements are tracked, discussed and cleared.
- Generate and implement plans and strategies to create a cost-effective service environment and managing head counts along with ensuring recruitments of a highly skilled work force in the team.
- Scrutinize, review, analyze and implement changes from data published daily/weekly from multiple reporting tools and continually reassess the operational risk taking into account changing business key deliverables, product implementations, legal and regulatory requirements, operating procedures, restructuring staff and the impact of changing technology.
- Collaborate, conduct and attend internal meetings with Product, Network, technology and Client service teams to add value and ensure flawless delivery by adopting bespoke process requirements with an end-result to enhance “client satisfaction”.
- Managing Audit requirements and play a key role in audit reviews, internal Quality Analysis/Quality Control checks partnering with internal controls teams and external auditors along with ensuring timely review, certification, re-certification and approvals of Cash function procedures, Operating Service Agreements and Business Resiliency plans.
- Expertise in setting up SMART goals and managing the performance of individuals by comprehensively discussing, counselling, motivating, being a mentor for career progression, personality development and build a robust and healthy team environment.
Creating strategic back up plans in sync with the roles and requirements of the business and manage the execution of cross-trainings to ensure “knowledge-transfer” amongst all teams.
Required qualifications, Capabilities and Skills
- Knowledge of custody & fund services, markets or prime brokerage operational experience and Swift MX messages pacs.008, pacs.009, camt.057, MT304, MT321, MT199, camt.056, MT292, MT599.
- Being flexible to manage tight deadlines, remain organized and balance priorities.
- Stakeholder management and partnership with various teams having excellent interpersonal skills with strong analytical and problem solving techniques, taking initiative to drive change & experience in working on large scale, multi-stream programs.
- Control focused mindset and a thorough understanding of risk associated to the process.
- “Attention to detail” – Leadership with proven ability to anticipate issues, logical structured approach to planning, problem solving, decision making and proactively manage/drive change initiatives& ensure results.
- Excellent verbal and written communication skills, proficiency in AI tools and ability to clearly storyboard using new AI tools such as LLM's.
- Bachelor's Degree or equivalent with more than 8 years of work experience.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Knowledge of custody and fund services, markets, or prime brokerage operations
- Experience with SWIFT MX payment messages, including pacs.008, pacs.009, camt.057, MT304, MT321, MT199, camt.056, MT292, and MT599
- Ability to manage tight deadlines, stay organized, and balance priorities
- Stakeholder management and cross-functional partnership skills
- Excellent interpersonal, analytical, and problem-solving skills
- Experience driving change and working on large-scale, multi-stream programs
- Control-focused mindset and understanding of operational risk
- Leadership, planning, decision-making, and issue anticipation abilities
- Excellent verbal and written communication skills
- Proficiency with AI tools and ability to storyboard using LLMs
- Bachelor's degree or equivalent
- More than 8 years of work experience
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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