Payment Assistant Manager

About The Role

As our Payment Manager, you’ll be an instrumental cog in the Finance Operations team wheel of GoTo that directly impacts the company’s finance operations process. Collaborating with the AP, Treasury, Settlement, Accounting and Tax teams, your main objective will be to ensure the best in class of end to end controls and payment process, constant focus on optimization as well as development of the Payment team. You will be reporting to GoTo Head of Finance Operations and collaborating closely with GoTo Group Finance & Accounting and Treasury functions.

- Define strategy for controls and payments  and execute it  at the group level to ensure deployment of global  world class  processes, systems and methodologies. 

- Take overall responsibility for Payment Operations performance to ensure process compliance and customers satisfaction.

What You Will Do

• Provides regional insights and subject matter expertise to support the creation and implementation of standard for design of controls and payments processing.
• Translates strategy for payments operations into application and ensure its timely delivery .
• Ensure delivery of the process according to the defined standards working closely with their respective service delivery provider.  
• Facilitates  the resolution of escalated issues regarding compliance to policies and standards.
• Monitors performance of the team to ensure process execution in line with the Service level agreement  and ensures high level performance of payment team
• Key partner for AP team and Treasury team for  implementation of initiatives to drive business performance and security of processes. 

What This Role Needs

• A minimum 5  years of strong experience in P2P and Treasury  in a multi-national environment 
• Have deep understanding on performing payment in Indonesia and South East Asia, complete with market practice, and regulation surrounding payment
•  Fluent in English (verbal and written) with strong interpersonal communication skills
• Ability to build and maintain strong working relationships with internal and external stakeholders
• Strong on internal controls, business process improvements and project management
• Detail oriented – must enjoy working on projects from inception until it is completed
• Comfortable with a fluid and ever-changing work environment
• Skill in prioritizing and triaging tasks.

About The Team

Our Finance Operations team, a sub-pod of the Finance, Accounting and Tax (FAT) team, has 20 team members based in Jakarta, Indonesia. Working alongside the Accounting and Tax teams, we oversee the accounts payable, payment processing and cash flow management of all Gojek entities in Indonesia. Currently, our team has been busy working on the alignment of policies and procedures with global standard, regulation and market practice, which will help Gojek to increase its competitiveness in the global market from a finance operations perspective.

As a team, we’re concerned with the growth of the company, and each other’s personal growth and well-being, too. We work hard and play hard, and believe it or not, we actually enjoy each other’s company! Off hours, you’d probably find us snacking, drinking and gossiping. Once COVID subsides, we’re excited to get together for our regular dinner and drinks again. We'll save a spot for you at the table!

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

About Gojek 

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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