Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Position Summary
The Payer Marketing Manager is responsible for developing and executing the payer segment go-to-market strategy, driving integrated marketing programs that accelerate pipeline growth, market penetration, and revenue outcomes across the payer business. This role serves as the strategic marketing lead for the payer segment, translating market insights, customer needs, and business objectives into coordinated marketing strategies and campaigns.
Reporting to the Director of Payer Marketing, this individual will partner closely with Sales, Sales and Marketing Operations, Product Marketing, and Commercial Operations teams to orchestrate multi-channel marketing programs that engage payer buyers throughout the customer journey. Success in this role requires strong expertise in segment strategy, audience segmentation, campaign planning, performance analysis, and cross-functional leadership.
The ideal candidate combines strategic thinking, analytical rigor, and executional excellence to ensure all marketing investments and activations align to payer growth objectives and deliver measurable business impact.
About the Team
The Payer Marketing Team owns the go-to-market strategy across key payer audiences and buying centers, working closely with Sales and Marketing partners to drive awareness, engagement, pipeline, and bookings growth. The team develops audience-centric marketing strategies and orchestrates integrated campaigns across digital, outbound, events, content, partnerships, sales enablement, and account-based marketing channels. Through deep market expertise and cross-functional collaboration, the team ensures consistent messaging, coordinated execution, and measurable business outcomes throughout the payer customer journey.
Essential Job Responsibilities
Develop and execute payer segment go-to-market strategies aligned to business objectives, priority audiences, buyer needs, and revenue growth goals.
Analyze payer market trends, competitive dynamics, buyer personas, audience sub-segments, and performance signals to inform segmentation, messaging, campaign planning, and strategic recommendations.
Partner with Sales, SDR/Inside Sales, Product Marketing, Integrated Campaigns, Marketing Operations, and Commercial Operations to align strategy, execution, data quality, stakeholder communications, and sales outreach plays.
Oversee integrated marketing program execution from planning through post-launch analysis, ensuring coordinated messaging, channel activation, campaign performance tracking, and continuous optimization.
Build executive-ready reporting that connects marketing activity to KPIs such as engagement, conversion, meetings, pipeline, bookings, revenue influence, and segment growth; provide weekly, monthly, quarterly, and ad hoc insights with clear recommendations.
Maintain segment marketing calendars, activation plans, and operational rhythms that support visibility, accountability, and timely delivery across cross-functional teams.
Minimum Qualifications
Bachelor’s degree in Marketing, Communications, Healthcare Administration, Business, or a related field.
6+ years of experience in B2B marketing, segment marketing, marketing strategy, commercial operations, demand generation, or related roles; healthcare technology or payer market experience preferred.
Demonstrated ability to develop go-to-market strategies, audience segmentation plans, integrated campaigns, and performance reporting across multiple channels and stakeholder groups.
Strong analytical skills with experience translating market, campaign, sales, and operational data into actionable recommendations for leadership and cross-functional partners.
Proven ability to collaborate with and influence Sales, Marketing, Product, Operations, and other stakeholders to drive aligned execution and measurable business outcomes.
Excellent communication, organization, and project management skills, with the ability to manage multiple priorities and deliver high-quality work on deadline.
Preferred Qualifications
Experience working with or for a health payer in marketing, population health, quality, or a similar function.
Experience in healthcare technology, SaaS, or enterprise software
Experience with marketing automation, CRM, attribution, dashboards, or campaign reporting.
Experience leveraging and integrating AI tools into campaign planning, content creation, and performance analysis workflows to improve efficiency, uncover insights, and support data-driven decision-making
Expected Compensation
$96,000 - $164,000The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.
About athenahealth
Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.
Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.
What we can do for you:
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
Learn more about our culture and benefits here: athenahealth.com/careers
https://www.athenahealth.com/careers/equal-opportunity
Skills Required
- Bachelor's degree in Marketing, Communications, Healthcare Administration, Business, or a related field
- 6+ years of experience in B2B marketing, segment marketing, marketing strategy, commercial operations, demand generation, or related roles
- Experience developing go-to-market strategies, audience segmentation plans, integrated campaigns, and performance reporting across multiple channels and stakeholder groups
- Strong analytical skills and ability to translate market, campaign, sales, and operational data into actionable recommendations
- Ability to collaborate with and influence Sales, Marketing, Product, Operations, and other stakeholders
- Excellent communication, organization, and project management skills
- Experience working with or for a health payer in marketing, population health, quality, or a similar function
- Experience in healthcare technology, SaaS, or enterprise software
- Experience with marketing automation, CRM, attribution, dashboards, or campaign reporting
- Experience integrating AI tools into campaign planning, content creation, and performance analysis workflows
athenahealth Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about athenahealth and has not been reviewed or approved by athenahealth.
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Healthcare Strength — Health coverage is described as comprehensive, including medical, dental, and vision options alongside additional protections like accident and critical illness coverage. Mental health support and EAP-style counseling resources are also part of the package.
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Leave & Time Off Breadth — Time-away offerings include PTO that covers vacation and sick time, paid holidays, and options for leaves of absence and sabbaticals. Flexible time off is positioned as a meaningful part of the overall rewards package for some roles.
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Retirement Support — Retirement benefits include a 401(k) plan with employer matching, supported by broader financial wellbeing resources. Equity and performance bonuses are also referenced as part of total rewards.
athenahealth Insights
What We Do
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. For more information, please visit www.athenahealth.com
Why Work With Us
We are here to make an impact on the healthcare industry at scale. We enable our diverse teams to move fast, grapple with interesting technical challenges, and innovate at every level. We are on a modernization journey and build on the hybrid cloud. We deliver best-in-class solutions to help every patient receive the best possible care.
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