Job Title: PATH Engagement Specialist
FLSA Status: Non-Exempt
Reports to: Site Manager
Department: Clinical
Preparation Date: August 30, 2024
CENTER’S MISSION AND VISION:
Prestera Health Services is devoted to serving our communities by inspiring hope and growth to achieve wellness.
JOB SUMMARY
The PATH Engagement Specialist will engage consumers experiencing homelessness by assisting them to identify programs which assist with permanent housing.
DUTIES AND RESPONSIBILITIES
- Identify and build rapport with homeless individuals and families living on the streets or in places not meant for habitation.
- Participate in the local housing prioritization team.
- Conduct assessments in accordance with local Continuum of Care policy.
- Facilitate entrance into housing programs in the local Continuum of Care.
- Assist homeless consumers by finding housing and social services resources.
- Work with landlords to secure housing, negotiate rental rates, and identify resources that assist with security deposits, and process assistance paperwork for consumer.
- Coordinate and lead outreach efforts by Continuum of Care.
- Provide individualized consumer support, using evidence-based case management tools to assist consumers with developing a plan to address barriers facing them in maintaining and sustaining permanent housing.
- Maintains a working knowledge of Prestera policies, procedures, and licensure regulations governing Prestera’s service delivery.
- Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports.
- Utilizes technology provided to facilitate services and/or perform job efficiently and effectively.
- Meets training requirements as established, including but not limited to, CPR-First Aid and crisis intervention.
- Participates in other functional work by participating in related projects, as applicable and directed by Prestera leadership.
SUPERVISORY RESPONSIBILITIES
No direct supervisory responsibilities are required.
QUALIFICATIONS AND REQUIREMENTS
EXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS:
- Valid driver’s license required.
- Experience or prior training working with homeless, mental health, and substance abuse population is preferred.
- Knowledge of community resources preferred.
- Ability to learn, navigate, and work daily in the EHR system effectively.
- Excellent interpersonal skills and ability to develop trusting relationships and handle sensitive and confidential situations.
- Possess good written and verbal communication skills in conjunction with good time management and organizational skills.
- Has shown the ability to be creative and think outside the box in situations.
- Must be able to lift to 25 lbs.
EDUCATION AND TRAINING REQUIREMENTS:
- High School Diploma or General Educational Development Certificate required.
- Maintains First Aid/CPR certification.
- Maintains current crisis prevention/intervention training.
Skills Required
- Valid driver's license
- High School Diploma or GED
- Maintain First Aid/CPR certification
- Maintain current crisis prevention/intervention training
- Ability to learn, navigate, and work daily in the EHR system effectively
- Ability to lift to 25 lbs
- Excellent interpersonal skills and ability to develop trusting relationships and handle confidential situations
- Good written and verbal communication skills
- Good time management and organizational skills
- Experience or prior training working with homeless, mental health, and substance abuse populations
- Knowledge of community resources
What We Do
Prestera Health Services is the largest nonprofit behavioral health organization in West Virginia, devoted to serving communities by inspiring hope and growth to achieve wellness. The organization provides a comprehensive continuum of care, including mental health, substance use, primary care, and crisis services across multiple counties in the state, specializing in behavioral health and addiction recovery services.
