Partnerships Project Manager

Posted Yesterday
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Cleveland, OH, USA
In-Office
Senior level
Financial Services
The Role
Lead strategy, execution, and optimization of CrossCountry Mortgage's partnership portfolio. Develop annual partnership strategies, manage partner marketing plans and budgets, coordinate cross-functional teams, oversee experiential activations, create scalable processes, evaluate new opportunities, and ensure partnerships deliver measurable value.
Summary Generated by Built In

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 9,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview:

The Partnership Project Manager leads the strategy, execution, and ongoing optimization of CrossCountry Mortgage’s partnership portfolio. This role is responsible for articulating CCM’s brand vision to partners, driving collaborative cross‑functional execution, and delivering high‑impact experiential and marketing initiatives. The Partnership Project Manager leader shapes annual partnership strategies, oversees partner marketing plans, creates scalable processes, and ensures every partnership delivers measurable value for both CCM and its partners.

Job Responsibilities:

  • Articulate CrossCountry Mortgage’s brand goals to partners and inspire them to create meaningful moments that create a win-win for both organizations.

  • Foster effective collaboration across internal and external teams to ensure consistent alignment and delivery on organizational goals.

  • Collaborate with CCM leadership to define and implement annual partnership strategies.

  • Manage and oversee budget planning, allocation, and tracking for all assigned CCM partnerships to ensure responsible and strategic use of resources.

  • Demonstrate a hands‑on leadership style, stepping in as needed to ensure work is completed effectively and on time.

  • Manage and facilitate experiential moments with partners. 

  • Manage individual and overall marketing plans for each partner.

  • Manage multiple workstreams and stay one step ahead of everyone.

  • Operate within a learn‑adapt‑apply framework to continuously enhance the effectiveness of all CCM partnerships.

  • Partner with integrated marketing teams to develop yearly creative vision and plan.

  • Create processes and guides that will ensure long-term success.

  • Evaluate and manage new partnership opportunities, guiding prospective partners through CCM’s engagement and onboarding process.

Qualifications and Skills:

  • Bachelor’s degree in marketing, communications, or closely related field.

  • 7+ years of experience managing complex, multi‑year, large‑scale partnerships at a Fortune 500 company or leading creative agency.

  • Cross-functional marketing experience with a solid knowledge base across cross functional marketing teams

  • Deep understanding of integrated marketing strategies and tactics and how they come together to provide measurable results.

  • Excellent collaboration skills and a team‑oriented mindset, avoiding siloed work.

  • Customer-centric mindset and desire to drive best-in-class experiences.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com
 

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com

California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
 

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
 

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.

Skills Required

  • Bachelor's degree in marketing, communications, or closely related field
  • 7+ years of experience managing complex, multi-year, large-scale partnerships at a Fortune 500 company or leading creative agency
  • Cross-functional marketing experience with a solid knowledge base across cross functional marketing teams
  • Deep understanding of integrated marketing strategies and tactics and how they come together to provide measurable results
  • Excellent collaboration skills and a team-oriented mindset
  • Customer-centric mindset and desire to drive best-in-class experiences

CrossCountry Mortgage, LLC. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CrossCountry Mortgage, LLC. and has not been reviewed or approved by CrossCountry Mortgage, LLC..

  • Healthcare Strength Benefits include medical, dental, and vision through major carriers, plus company‑paid life and short‑term disability, with HSAs/FSAs available. Feedback suggests the health coverage breadth and options are comprehensive across locations.
  • Retirement Support A 401(k) plan with company match is available to all employees regardless of hours worked. Feedback suggests retirement savings support is a consistent element of the package.
  • Affordable Benefits Health plans are described with low employee contributions and flexible options, and HSA funding includes employer contributions with additional matching on certain plans. Feedback suggests overall benefit costs can be manageable relative to coverage breadth.

CrossCountry Mortgage, LLC. Insights

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The Company
HQ: Cleveland, OH
5,049 Employees
Year Founded: 2003

What We Do

Community is everything At CCM, our vision is to become the most referred mortgage lender in every community we serve – and make a difference in the neighborhoods where you work and live. More than a team With such lofty ambitions, we know the importance of the individuals who call CCM home. When you work with us, you’re joining more than 7,000 doers, innovators, and mortgage makers. We’re dedicated to getting it done We tirelessly advocate for our clients and communities. By making every mortgage feel like a win, we can help our clients truly feel at home. Be the difference maker We’re proud of our philanthropic efforts and partnerships, and you’ll see them at the forefront of our work. Programs like CCM Cares show our dedication to making a difference by directly impacting the people and places in our communities. Connected by culture, proven by performance We’re endlessly motivated, not only by our mission, but by the people around us and values we share. From branch-sponsored community events to our annual Sales Rally, we like celebrating wins of all sizes. NMLS3029 Equal Housing Opportunity

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